Stephen Jordan
Arlington
Summary
Dynamic commercial driver with extensive experience at AbMere, Inc., excelling in route optimization and safety compliance. Proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in training and mentoring, fostering strong relationships that drive repeat business and ensure high standards in service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Driver
AbMere, Inc.
02.2024 - Current
- Operated commercial vehicles to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed delivery schedules, optimizing routes for timely arrivals and fuel efficiency.
- Communicated effectively with dispatchers to coordinate load assignments and address issues.
- Maintained accurate logs of driving hours, vehicle maintenance, and deliveries completed.
- Adhered to all federal and state transportation regulations to maintain operational compliance.
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
Local Truck Driver
Werner Enterprises
05.2024 - 01.2025
- Operated commercial vehicles safely and efficiently across designated routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours, mileage, and fuel usage in compliance with regulations.
- Delivered freight on time while adhering to local and federal transportation regulations.
- Assisted in training new drivers on company policies and safe driving practices.
- Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
- Provided excellent customer service through prompt, courteous interactions during pickups and deliveries.
Owner/Operator
Self-employeed
03.2021 - 05.2024
- Developed and implemented business strategies to enhance operational efficiency.
- Managed daily operations, ensuring consistent service delivery and customer satisfaction.
- Oversaw financial management, including budgeting and expense tracking for sustainability.
- Cultivated relationships with suppliers to optimize inventory management and cost-effectiveness.
- Analyzed market trends to adapt offerings and meet customer demands effectively.
- Implemented marketing initiatives to increase brand awareness and drive sales growth.
- Streamlined processes to reduce costs while maintaining quality standards in service delivery.
- Managed day-to-day business operations.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
CDL Instructor/Driver
Prime Inc.
04.2018 - 03.2021
- Instructed students on safe driving techniques and regulations for commercial vehicles.
- Developed training materials to enhance learning outcomes and engagement in CDL curriculum.
- Assessed student progress through practical evaluations and written tests to ensure competency.
- Coordinated classroom activities and hands-on training sessions to reinforce theoretical knowledge.
- Provided individualized feedback and support to promote skill development among trainees.
- Maintained up-to-date knowledge of industry standards and safety regulations affecting CDL operations.
- Mentored new instructors, sharing best practices for effective teaching strategies in commercial driving education.
- Maintained accurate records of student progress, communicating updates regularly with both trainees and program administrators.
- Increased student retention rates by providing ongoing support and guidance throughout the certification journey, ensuring each individual reached their full potential.
General Manager
Tijuana Flats
05.2015 - 03.2018
- Oversaw daily operations to ensure efficient service delivery and optimal customer satisfaction.
- Developed training programs for staff to enhance performance and drive team productivity.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends and adjust strategies for improved profitability.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Established quality control measures to maintain high standards in food preparation and presentation.
- Led strategic planning sessions to align operational goals with overall business objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
High School Diploma -
Haines City High School
Haines City, FL05.1997
Skills
- Commercial vehicle operation
- Route optimization
- Safety compliance
- Pre-trip inspections
- Customer service
- Log maintenance
- Fleet management
- Training and mentoring
Certification
Hazmat
Timeline
Local Truck Driver
Werner Enterprises
05.2024 - 01.2025
Commercial Driver
AbMere, Inc.
02.2024 - Current
Owner/Operator
Self-employeed
03.2021 - 05.2024
CDL Instructor/Driver
Prime Inc.
04.2018 - 03.2021
General Manager
Tijuana Flats
05.2015 - 03.2018
High School Diploma -
Haines City High School