Stephen Morgan
Danielsville
Summary
Dynamic professional with a proven track record at Peachtree Pest Control, excelling in pest identification and fostering client relationships. Leveraged expertise in electrical inspection and problem-solving abilities to enhance safety and satisfaction. Achieved significant reductions in callbacks through meticulous attention to detail and effective teamwork. Continuously pursued continuing education to stay at the forefront of industry standards.
Professional home inspection expert with thorough understanding of property assessments and history of delivering reliable and accurate reports. Known for collaborative approach and ability to adapt to evolving needs, ensuring high-quality inspections. Expertise in identifying structural and safety concerns, along with commitment to excellent customer service and communication.
Overview
2025
2025
years of professional experience
Work History
Home Inspector / Sales
Arrow Exterminators, Inc
- Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
- Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- Educated clients on proper home maintenance practices, reducing future repair costs.
- Built strong relationships with industry professionals, fostering collaboration in addressing complex issues encountered during home inspections.
- Completed inspections within tight deadlines, ensuring client transactions remained on schedule.
- Assisted homeowners in prioritizing repairs by providing clear recommendations based on severity and urgency.
- Provided peace of mind to prospective buyers with prompt delivery of detailed reports outlining any areas of concern or required repairs for a safe living environment.
- Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
- Improved client satisfaction with comprehensive reports that detailed inspection findings in understandable manner.
Pest Control Technician
Peachtree Pest Control
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Termite Technician
Peachtree Pest Control
- Conducted regular follow-up visits to ensure long-term protection against termite infestations for clients.
- Reduced callbacks by carefully applying chemical treatments according to label directions and company guidelines.
- Enhanced team productivity by coordinating efforts with fellow technicians and sharing best practices.
- Improved customer satisfaction by providing timely and effective termite control solutions.
- Maintained detailed records of completed jobs, including inspection findings, treatments applied, and client interactions.
- Expanded professional knowledge with ongoing training on industry developments, ensuring up-to-date expertise in termite control techniques.
- Boosted overall efficiency by participating in regular team meetings to discuss challenges faced in the field and brainstorm solutions together.
- Ensured safety compliance by adhering to regulations and wearing appropriate protective gear during treatments.
- Safeguarded client properties with diligent care during inspections and treatments, minimizing any potential damage or disruption.
- Demonstrated commitment to quality service by staying updated on local pest trends and adjusting treatment strategies accordingly.
- Eliminated termite infestations by conducting thorough inspections and implementing targeted treatments.
- Collaborated effectively with office staff to schedule appointments, provide updates on job status, and address customer concerns promptly.
Maintenance Technician
University of Georgia Housing
- Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
- Collaborated with team members to develop efficient strategies for managing complex pest problems.
- Efficiently managed daily schedules by prioritizing tasks based on urgency and location proximity, optimizing time utilization during service calls.
- Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
- Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
- Ensured compliance with federal, state, and local regulations governing the application of pesticides in residential and commercial settings.
- Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
- Continuously updated knowledge on pest biology, behavior, and control measures through ongoing professional development opportunities.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
- Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
- Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
Pest Technician 1
Active Pest Control
03.2019 - Current
- Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
- Collaborated with team members to develop efficient strategies for managing complex pest problems.
- Efficiently managed daily schedules by prioritizing tasks based on urgency and location proximity, optimizing time utilization during service calls.
- Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
- Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
- Ensured compliance with federal, state, and local regulations governing the application of pesticides in residential and commercial settings.
- Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
- Continuously updated knowledge on pest biology, behavior, and control measures through ongoing professional development opportunities.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
- Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
- Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
Education
High School Diploma - Architectural Drafting
Madison County High School
Danielsville, GA05.2009
Skills
- Plumbing inspection
- Roofing inspection
- Interior inspection
- Exterior inspection
- Continuing education
- Client interviewing
- Professional networking
- Photography
- Mold detection
- Foundation assessment
- Confined space navigation
- Documenting dimensions
- Communication via smartphone
- Electrical inspection
- Pest identification
- Inspection reporting
- Organization skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Pest Technician 1
Active Pest Control
03.2019 - Current
Home Inspector / Sales
Arrow Exterminators, Inc
Pest Control Technician
Peachtree Pest Control
Termite Technician
Peachtree Pest Control
Maintenance Technician
University of Georgia Housing
High School Diploma - Architectural Drafting
Madison County High School
Similar Profiles
Sandra EasonSandra Eason
Service Center Manager at Arrow ExterminatorsService Center Manager at Arrow Exterminators
Shahara (Sarah) NeeseShahara (Sarah) Neese
Inside Sales at Arrow ExterminatorsInside Sales at Arrow Exterminators
David RyanDavid Ryan
Pest Control Technician at Arrow Exterminators, IncPest Control Technician at Arrow Exterminators, Inc