Stephen White
Dublin
Summary
Dynamic Restaurant Manager with a proven track record at Longhorn Steakhouse, excelling in team management and customer engagement. Enhanced guest experiences through strategic initiatives, achieving improved satisfaction ratings. Skilled in inventory control and operations management, fostering a high-performing team dedicated to quality service and profitability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Longhorn Steakhouse
Dublin,Ga
10.2021 - Current
- Managed daily operations, ensuring efficient service and customer satisfaction
- Trained and supervised staff to maintain high standards of food safety and quality
- Developed and implemented strategies to enhance guest experience and increase repeat business
- Conducted inventory management to optimize stock levels and reduce waste
- Collaborated with kitchen staff to ensure timely food preparation and delivery
- Resolved customer complaints promptly, improving overall satisfaction ratings
- Implemented cost-control measures, contributing to improved profitability
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
Line Cook
Longhorn Steakhouse
Dublin Ga
03.2018 - 10.2021
- Prepared high-quality menu items according to standard recipes and presentation guidelines.
- Operated kitchen equipment including grills, fryers, and ovens with precision.
- Collaborated with team members to maintain efficient kitchen workflow during peak hours.
- Ensured compliance with food safety regulations and sanitation standards consistently.
- Trained staff on proper cooking methods, portion control, and plating techniques for consistency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Education
No Degree - Aviation Electronics
NATTC Pensacola
Pensacola, FLHigh School Diploma -
East Laurens High School
East Dublin, GA05.2000
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Shift management
- Customer-oriented
- Food service background
Certification
ServSafe certified
Timeline
Restaurant Manager
Longhorn Steakhouse
10.2021 - Current
Line Cook
Longhorn Steakhouse
03.2018 - 10.2021
No Degree - Aviation Electronics
NATTC Pensacola
High School Diploma -
East Laurens High School