Steve Wright
Ellijay
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
Work History
Live Nursery Team Lead
Lowe's
10.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Customer Service Associate
Lowes Home Improvement
09.2012 - 10.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
High School Diploma -
Gilmer High School
Ellijay, GA05-2004
Skills
- Attention to detail
- Conflict resolution
- Workplace safety
- Friendly, positive attitude
- Excellent communication
- Self-directed mindset
- Team collaboration
- Measurement collection
- Training and mentoring
- Adaptable nature
Timeline
Live Nursery Team Lead
Lowe's
10.2023 - Current
Customer Service Associate
Lowes Home Improvement
09.2012 - 10.2023
High School Diploma -
Gilmer High School
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