Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Steven Justin

Decatur

Summary

Dynamic delivery professional with extensive experience at FedEx Ground, excelling in vehicle operation and customer service. Proven track record of ensuring timely deliveries while adhering to safety compliance and effective communication. Skilled in route navigation and inventory management, consistently achieving high standards in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Fed Ex Ground
Ellenwood
02.2019 - Current
  • Executed deliveries using 12ft, 16ft, and 26ft FedEx trucks, including sliding van door vehicles, maintaining high standards of safety and efficiency.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.

Package Handler

Home Chef
Lithonia
09.2017 - 12.2018
  • Maintained accurate inventory records of incoming and outgoing shipments.
  • Participated in regular safety meetings and training sessions.
  • Assisted in training new employees on package handling processes.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Stacked boxes onto pallets in an efficient manner.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Picked products using RF scanner to fill orders.

Receptionist

Porter Infiniti
Roswell
06.2015 - 08.2017
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Coordinated the receipt of office deliveries, ensuring timely and accurate handling.
  • Maintained accurate inventory records of vehicles to ensure efficient tracking and availability.
  • Verified visitors' identification cards before allowing access to the building.
  • Prepared welcome packages for new hires.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

Commercial Driving License -

Georgia Driving Academy
Conyers, GA
05-2025

High School Diploma -

Martin Luther King Jr. High School
Decatur, Ga
05-2016

Skills

  • Vehicle operation
  • Route navigation
  • Delivery documentation
  • Customer service
  • Safety compliance
  • Inventory management
  • Team collaboration
  • Time management
  • Basic vehicle repair
  • GPS and route planning
  • Delivery recordkeeping
  • Effective communication

Languages

Creole
Native/ Bilingual

References

References available upon request.

Timeline

Delivery Driver

Fed Ex Ground
02.2019 - Current

Package Handler

Home Chef
09.2017 - 12.2018

Receptionist

Porter Infiniti
06.2015 - 08.2017

Commercial Driving License -

Georgia Driving Academy

High School Diploma -

Martin Luther King Jr. High School
Steven Justin