Steven Lockett
Grayson
Summary
Dedicated Sales Engineer with a vast background in HVAC products and services. Recognized for reliability, sales and problem-solving skills. Exceptional customer satisfaction funneling into to revenue growth through comfort solutions and clear communication.
Overview
30
30
years of professional experience
Work History
Sales Engineer
Snellville Heating & Air
Monroe, GA.
04.2004 - 01.2026
- Designed and customized HVAC solutions to meet client specifications and company experience.
- Improved overall customer satisfaction by addressing concerns and resolving issues.
- Utilized creative problem-solving skills to overcome client knlowledge in the sales process.
- Contributed additional revenue to sales through I.A.Q. opportunities.
HVAC-R Service Technician
Atlas Heating & Air Conditioning
Lawrenceville, GA
01.1996 - 04.2004
- Diagnosed and repaired HVAC-R systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance and safety inspections on heating and cooling equipment.
- Installed and replaced HVAC components and equipment.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased client retention by establishing professional relationships and addressing their concerns promptly.
Education
High School Diploma -
Armijo
Fairfield, CASkills
- Relationship building
- Sales closing
- Presentation skills
- Customer support
- Sales team support
- Solution selling
- Proposal development
- Cost estimations
- Trustworthy
- Problem-solving abilities
- Reliability
- Product knowledge
Timeline
Sales Engineer
Snellville Heating & Air
04.2004 - 01.2026
HVAC-R Service Technician
Atlas Heating & Air Conditioning
01.1996 - 04.2004
High School Diploma -
Armijo