Steven Nwagbara
Atlanta
Summary
Dynamic and results-oriented Business Development Manager with over years of experience driving revenue growth and expanding market presence for diverse industries. Proven track record of identifying opportunities, building strategic partnerships, and delivering innovative solutions to meet client needs. Adept at leading cross-functional teams and fostering collaborative environments to achieve business objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Development Manager
IHG Hotel and Resorts
08.2023 - Current
- Spearheaded business development efforts, resulting in a 40% increase in annual revenue within the first year (Grew a portfolio of $1.5M to $2.5M)
- Cultivated and maintained relationships with key clients, driving customer retention and satisfaction
- Led market research initiatives to identify emerging trends and opportunities for product expansion
- Developed and implemented strategic plans to penetrate new markets and diversify revenue streams
- Collaborated with marketing and product development teams to align business strategies with market demands
- Mentored and coached junior team members to enhance their skills and performance.
Business Development
Netradyne
01.2022 - 06.2023
- Directed a team of business development professionals to achieve sales targets and objectives
- Negotiated and closed high-value contracts with major clients, exceeding revenue targets/quota by 25%-35% YoY
- Average closed deal ranged from $100k to $1M
- Average sale cycle: 1 month to 6 months (heavily dependent on size of the company)
- Established strategic partnerships with industry leaders to enhance brand visibility and market reach
- Developed and executed go-to-market strategies for new product launches, driving market penetration
- Generate your leads and report activity through CRM Systems (Salesforce)
- Manage the full sales cycle: Lead generation to close (Maintaining constant communication with RSD's)
- Prospect, network, set and conduct appointments with decision makers to present solutions
- Hunter" mentality to qualify and aggressively close accounts
- Ability to work remotely and be accountable for daily and monthly metrics for appointments (Sales Accepted Leads)
- Exceptional verbal and written communication skills coupled with outstanding listening skills
- Solution Selling
- Enterprise Software Sales (working with clients ranging from 500 - 5000 employees/end-users.) Strong local contact base and access to alumni local associations industry associations
- Comprehensive understanding of change management SDLC application development and maintenance
- Analyzed sales data and market trends to optimize pricing strategies and maximize profitability
- Conducted regular performance reviews and provided constructive feedback to team members.
SMB Account Executive
NCR Corporation
04.2019 - 06.2021
- Managed a portfolio of customer accounts and partnerships with the responsibility of strengthening relationships with key business executives, identifying new business opportunities, and driving revenue
- Execute and contribute to the development of NCR SMB Sales programs as hybrid Sales Specialist
- Sales Process/Activity Management: Design strategic plan to effectively manage territory channel partner assignments in order to maximize incoming orders as necessary to exceed annual quota, revenue and profit objectives
- Capitalize on the foundation of internal and external industry networks to uncover business opportunities
- Demonstrate proficiency in NCR products, services, policy and programs and effectively communicate such to our channel partners and customers
- Qualify, establish and maintain NCR Silver value propositions to targeted channel partners in specified territory and address their day-to-day needs
- Partner with SMB customers to recognize key challenges in their business operations and identify products and solutions to streamline operations and improve their competitive position
- Act as conduit back to NCR of information relating to competition, industry changes, program needs or changes, product input and general business health
- Responsible for primary accountability for ensuring that all partner accounts are being properly serviced to the highest level of quality
- Input forecasting and account activity in Salesforce to quantify and qualify opportunities where NCR is best positioned to win, and assist in development of an account plan to ensure mutual objectives of the NCR/Customer relationship are realized
- Identify, maintain and track the pipeline of qualified opportunities and execute to win those opportunities
- Effectively utilize resources and internal support organizations to provide appropriate and timely support to customers
- Analyze NCR SMB Division operational processes and enact improvements in policies, procedures and best practices to bridge gaps between sales, operations and implementation
- Identified and pursued new business opportunities to expand the company's client base and revenue streams
- Negotiated contract terms and agreements with clients to ensure mutual satisfaction and success
- Collaborated with internal stakeholders to develop customized solutions tailored to client needs
- Managed the end-to-end sales process, from lead generation to contract negotiation and closing
- Tracked and analyzed sales metrics to evaluate performance and identify areas for improvement
- Participated in industry events and conferences to network and promote company offerings.
IBM Sales Development Representative
IBM
11.2017 - 04.2019
- As an IBM Storage Sales Executive, I assist organizations of all sizes in achieving greater agility and flexibility through IBM Storage solutions
- From cutting-edge software-defined storage (SDS) and all-flash storage arrays to hybrid IT extending to the cloud—IBM has a storage solution that is right for you and will help your business derive true value out of your data
- (Powered by N3)
Education
Bachelor of Science - Biology
Georgia Southern University
Statesboro, GA05.2014
Skills
- Business Development Strategy
- Relationship Management
- Market Analysis
- Strategic Planning
- Negotiation
- Team Leadership
- Sales Forecasting
- Client Acquisition
- Contract Management
- Communication Skills
Certification
Vortex Prospecting
References
Available upon request.
Timeline
Senior Business Development Manager
IHG Hotel and Resorts
08.2023 - Current
Business Development
Netradyne
01.2022 - 06.2023
SMB Account Executive
NCR Corporation
04.2019 - 06.2021
IBM Sales Development Representative
IBM
11.2017 - 04.2019
Bachelor of Science - Biology
Georgia Southern University
Vortex Prospecting
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