Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Rivera Guevara

Gainesville

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Guest Service Associate / Shift Manager

RaceTrac
02.2024 - Current
  • Provided excellent customer service and resolved issues professionally
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Operated POS systems while managing front-of-house and kitchen duties
  • Supervised staff and maintained food safety standards
  • Managed inventory, reduced waste, and ensured quality control
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.

Cart Associate / Cashier

Walmart
05.2022 - 08.2023
  • Relocated merchandise carts and maintained store safety
  • Handled transactions accurately and provided product information
  • Collaborated with team to maintain efficient store operations
  • Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.
  • Provided exceptional customer service, answering questions and resolving concerns while performing cart associate duties.

IT Technician Intern

Gainesville High School
08.2021 - 05.2022
  • Resolved technical hardware/software issues
  • Maintained school networks and trained users
  • Ensured system security and proper software updates
  • Managed software installations and upgrades, maintaining optimal system functionality at all times.

Education

No Degree - Engineering

University of North Georgia
Gainesville, GA
05-2030

High School Diploma - undefined

Gainesville High School
Gainesville, GA
05.2023

Skills

  • Bilingual in English and Spanish
  • Capable of lifting 50-70 lbs and working at heights
  • Teamwork and communication skills in high-paced settings
  • Experience with POS systems and customer-facing roles
  • Reliable, punctual, and adaptable to any shifts
  • Patience and composure
  • Complaint handling
  • Team player mentality

Timeline

Guest Service Associate / Shift Manager

RaceTrac
02.2024 - Current

Cart Associate / Cashier

Walmart
05.2022 - 08.2023

IT Technician Intern

Gainesville High School
08.2021 - 05.2022

High School Diploma - undefined

Gainesville High School

No Degree - Engineering

University of North Georgia
Steven Rivera Guevara