Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Guest Service Associate / Shift Manager
RaceTrac
02.2024 - Current
Provided excellent customer service and resolved issues professionally
Managed front desk operations, ensuring a smooth and pleasant guest experience.
Operated POS systems while managing front-of-house and kitchen duties
Supervised staff and maintained food safety standards
Managed inventory, reduced waste, and ensured quality control
Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Cart Associate / Cashier
Walmart
05.2022 - 08.2023
Relocated merchandise carts and maintained store safety
Handled transactions accurately and provided product information
Collaborated with team to maintain efficient store operations
Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.
Provided exceptional customer service, answering questions and resolving concerns while performing cart associate duties.
IT Technician Intern
Gainesville High School
08.2021 - 05.2022
Resolved technical hardware/software issues
Maintained school networks and trained users
Ensured system security and proper software updates
Managed software installations and upgrades, maintaining optimal system functionality at all times.
Education
No Degree - Engineering
University of North Georgia
Gainesville, GA
05-2030
High School Diploma - undefined
Gainesville High School
Gainesville, GA
05.2023
Skills
Bilingual in English and Spanish
Capable of lifting 50-70 lbs and working at heights
Teamwork and communication skills in high-paced settings
Experience with POS systems and customer-facing roles