Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Steven Tarko

Blue Ridge

Summary

Service Writer and parts specialist with expertise in automotive service management and customer relations. Skilled in simplifying complex technical information for varied client demographics. Proven analytical abilities and strong communication skills have led to improved customer satisfaction metrics.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Parts Dept & Service Writer

Nelson Tractor Company
Jasper
04.2023 - Current
  • Execute parts lookup and order pulling for service department operations.
  • Assist customers with service inquiries and maintenance requests.
  • Coordinate parts orders with suppliers to ensure timely availability.
  • Collaborate with service technicians to guarantee prompt access to necessary parts.

Tri County Inventory
04.2013 - 02.2023
  • Managed parts inventory for several car and truck dealerships over weekends.

Parts Manager

Jim Reed Truck Sales
02.2013 - 02.2023
  • Managed parts operations for commercial and retail phone sales in multi-franchise dealership.
  • Conducted inventory assessments and executed yearly returns biannually.
  • Achieved finalist status for Mitsubishi Truck Fuso top awards three times.
  • Secured UD truck finalist award for outstanding sales and purchase performance.
  • Completed NADA Parts Manager training program in Tysons Corner, Virginia.

Parts and Service Writer

Healy Ford
01.2007 - 01.2013
  • Worked in the stand alone diesel shop for the dealership.
  • Was responsible for writing up customers, giving quotes for work needed, performed inventory, warranty while directly communicating with the parts & service director

Skills

  • Parts ordering and inventory management
  • Customer service
  • Warranty processing and inspection
  • Problem solving
  • Effective communication
  • Attention to detail

Certification

  • 2023 Kubota Parts & Service Sales Pro Certified
  • 2023 Kubota Parts Counter Associate Certified
  • 2013 Mitsubishi Parts Cerification
  • 2022 Bobcat Parts & Parts Manager Certifications Ford & Lincoln Master Certifications for Parts & Service
  • 2005 Daimler Chrysler Parts Associate Certified

Timeline

Parts Dept & Service Writer

Nelson Tractor Company
04.2023 - Current

Tri County Inventory
04.2013 - 02.2023

Parts Manager

Jim Reed Truck Sales
02.2013 - 02.2023

Parts and Service Writer

Healy Ford
01.2007 - 01.2013

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Steven Tarko