Stormi Deriso
Wadley
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
21
21
years of professional experience
Work History
Field Supervisor
Tetra Tech
09.2024 - Current
Residential House Cleaner
Self-employed
09.2023 - 10.2024
- Swept, vacuumed and mopped hardwood floors.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Cleaned interior windows and wiped down blinds.
- Emptied trash cans in all rooms of the house.
- Changed linens on beds as requested by clients.
- Vacuumed carpets and upholstered furniture.
- Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
- Scrubbed kitchen counters, cabinets and backsplashes.
- Wiped down exterior doors and door frames.
- Swept porches, decks or patios.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Swept and damp-mopped private stairways and hallways.
Garage Manager
Roger Hadden
09.2018 - 09.2023
- Developed and implemented policies and procedures for garage operations.
- Organized, supervised, trained, and evaluated staff to ensure quality service delivery.
- Maintained inventory of parts and supplies, placed orders as needed.
- Managed repair scheduling and customer service requests in a timely manner.
- Resolved customer complaints regarding vehicle issues or maintenance services provided.
- Established cost-effective practices to maximize efficiency while minimizing expenses.
- Provided technical advice when troubleshooting vehicle problems or malfunctions.
- Prepared estimates for customers outlining expected cost of repairs or services requested.
Residential House Cleaner
Self Employed
09.2012 - 09.2018
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Fostered open communication with clients regarding expectations and feedback, leading to better overall service delivery.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Receptionist
All Star Concrete
06.2012 - 09.2012
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled and confirmed appointments.
Residential House Cleaner
Self Employed
03.2009 - 06.2012
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Provided excellent house cleaning and maid services to clients.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Warehouse Worker
Husquarvana Outdoor Products
03.2008 - 03.2009
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Teller
First State Bank And Trust
03.2005 - 03.2008
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
Server
Old Capital
08.2004 - 03.2005
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Jefferson County High School
Louisville, GA05-2004
Skills
- Efficient time management
- Safe cleaning with chemicals
- Customer service-focused
- Focused and detail-oriented
- Budget Control
- Hardworking
- Scheduling
- Paperwork Processing
- Appointment Scheduling
Timeline
Field Supervisor
Tetra Tech
09.2024 - Current
Residential House Cleaner
Self-employed
09.2023 - 10.2024
Garage Manager
Roger Hadden
09.2018 - 09.2023
Residential House Cleaner
Self Employed
09.2012 - 09.2018
Receptionist
All Star Concrete
06.2012 - 09.2012
Residential House Cleaner
Self Employed
03.2009 - 06.2012
Warehouse Worker
Husquarvana Outdoor Products
03.2008 - 03.2009
Teller
First State Bank And Trust
03.2005 - 03.2008
Server
Old Capital
08.2004 - 03.2005
High School Diploma -
Jefferson County High School
Similar Profiles
Manuel Enrique Morales MercadoManuel Enrique Morales Mercado
Field Supervisor at Tetra TechField Supervisor at Tetra Tech
Lakeitha ScreenLakeitha Screen
Debris Monitor at Tetra TechDebris Monitor at Tetra Tech
Gloria BoykinsGloria Boykins
Disaster Recovery Coordinator at Tetra TechDisaster Recovery Coordinator at Tetra Tech