Summer Saylors
Chickamauga
Summary
Detail-oriented receptionist proficient in appointment scheduling and customer relations. Known for effective communication and problem-solving skills, ensuring enhanced client satisfaction and operational efficiency.
Overview
22
22
years of professional experience
Work History
Receptionist
Allied Funeral Services
Rossville, Ga
03.2024 - 07.2026
- Scheduled appointments and coordinated services for families effectively.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Scheduled appointments and coordinated services for organ pick up and deliveries.
- Maintained accurate records in compliance with regulatory requirements.arehouse.
- Drove Company van to pick up and deliver organ donors.
- Body pickpickups.
- Cleaned embalming room and office warehouse.
Store Manager
Circle A Horse Company
Ringgold, GA
03.2008 - 02.2018
- Implemented effective merchandising strategies to optimize product visibility and sales performance.
- Directed daily operations to enhance customer satisfaction and operational efficiency.
- Trained and mentored staff on best practices for inventory management and customer service excellence.
- Analyzed sales trends to develop actionable insights for inventory replenishment and promotional planning.
Premium Wireless Sales Representative
Prepaid Technologies
Signal Mountain, TN
03.2008 - 01.2018
- Assisted customers in selecting appropriate prepaid plans, ensuring tailored solutions for diverse needs.
- Conducted product demonstrations, effectively communicating features and benefits to drive sales.
- Developed comprehensive knowledge of wireless products and services to enhance customer engagement.
- Maintained up-to-date knowledge of industry trends and competitor offerings to inform the customers' sales strategies.
Front Desk Receptionist
Selah Salon & Spa
Chattanooga, TN
04.2004 - 06.2013
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained appointment schedules using salon management software to optimize booking efficiency.
- Collaborated with stylists and therapists to enhance overall client experience and satisfaction.
Self Storage Manager
Interstate Mini Warehouse
Fort Oglethorpe, GA
05.2010 - 08.2012
- Supervised daily operations, ensuring efficient facility management and customer satisfaction.
- Streamlined administrative processes for more accurate record-keeping and improved communication with clients.
- Developed training programs for staff, enhancing team performance and service quality.
- Analyzed operational workflows, identifying areas for improvement to increase efficiency.
Education
GED -
Lak Fort Oglethorpe
Fort Oglethorpe, GASkills
- Telephone skills
- Appointment scheduling
- Telephone etiquette
- Records management
- Regulatory compliance
- Communication skills
- Time management
- Organization skills
Timeline
Receptionist
Allied Funeral Services
03.2024 - 07.2026
Self Storage Manager
Interstate Mini Warehouse
05.2010 - 08.2012
Store Manager
Circle A Horse Company
03.2008 - 02.2018
Premium Wireless Sales Representative
Prepaid Technologies
03.2008 - 01.2018
Front Desk Receptionist
Selah Salon & Spa
04.2004 - 06.2013
GED -
Lak Fort Oglethorpe