Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Welcher

Newnan

Summary

Dynamic pool technician with extensive experience at Sweetwater Pools and Spas, excelling in equipment maintenance and chemical balancing. Proven track record in training teams and enhancing client satisfaction through effective communication and problem-solving. Committed to delivering high-quality service and fostering strong client relationships while ensuring safety and compliance in all operations.

Overview

3
3
years of professional experience

Work History

commercial pool cleaner

Sweetwater pool and Spa
Tucker
03.2022 - 03.2025
  • Cleaned pool surfaces using brushes and vacuum equipment.
  • Maintained chemical balance by testing water regularly.
  • Inspected pool equipment for functionality and safety.
  • Documented service visits and maintenance performed on pools.
  • Removed debris and leaves from pool areas daily.
  • Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
  • Ensured that all safety rules were followed during operations at the pool area.
  • Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
  • Vacuumed pools using manual or automatic vacuum systems.

residential pool cleaner

Sweetwater Pools and spa
Tucker
03.2022 - 03.2025
  • Inspected pool systems for proper function and safety compliance regularly.
  • Maintained pool filtration systems to ensure optimal water quality.
  • Assisted customers with pool maintenance tips and service schedules.
  • Monitored chemical levels and adjusted treatments as needed for balance.
  • Provided advice on how to keep their swimming pools clean and safe for use.
  • Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
  • Inspected all pool components for damage or wear and tear on a regular basis.
  • Assisted customers with questions regarding maintenance of their swimming pools.
  • Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.

Lead Pool Technician

Sweetwater pool and spas
Tucker
03.2022 - 03.2025
  • Trained and mentored junior technicians on proper equipment usage and maintenance practices.
  • Coordinated service schedules to maximize efficiency and customer satisfaction.
  • Implemented best practices for equipment repair and troubleshooting in pool systems.
  • Resolved customer inquiries and concerns regarding pool services promptly and professionally.
  • Trained new employees on pool maintenance procedures.
  • Developed preventative maintenance plans to keep equipment running efficiently.
  • Inspected, tested and maintained pool equipment to ensure proper functioning.
  • Participated in safety meetings with staff members to review safety protocols.
  • Provided customer service by answering questions about pool operations and services offered.
  • Advised customers on proper use of pool equipment and safety precautions associated with the use of the pool facility.
  • Demonstrated strong communication skills when interacting with customers.
  • Completed seasonal shutdown of pools by draining, covering and storing equipment.
  • Resolved guest concerns through positive interaction and application of issue resolution procedures.
  • Notated and informed management teams of mechanical issues and unsafe conditions.
  • Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
  • Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
  • Conducted pool openings and closings at the beginning and end of the season, including winterizing pools.
  • Developed and maintained positive relationships with clients, ensuring high satisfaction with pool services.
  • Inspected pool equipment such as pumps, filters, and heaters for proper operation and signs of wear.
  • Educated pool owners on proper pool maintenance practices and safety protocols.
  • Advised clients on upgrades and improvements to enhance pool safety, efficiency, and aesthetics.
  • Conducted training sessions for junior pool technicians on maintenance techniques and customer service.
  • Responded to emergency pool maintenance requests, providing timely and effective solutions.

Education

High School Diploma -

Greenbrier High School
Evans, GA
07-2013

Skills

  • Equipment maintenance
  • Chemical balancing
  • Pool inspection
  • Customer education
  • Service documentation
  • Client relationship management
  • Technical troubleshooting
  • Training development
  • Effective communication
  • Team leadership
  • Problem solving
  • Pool cleaning techniques
  • Chemicals balancing

Timeline

commercial pool cleaner

Sweetwater pool and Spa
03.2022 - 03.2025

residential pool cleaner

Sweetwater Pools and spa
03.2022 - 03.2025

Lead Pool Technician

Sweetwater pool and spas
03.2022 - 03.2025

High School Diploma -

Greenbrier High School

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Summer Welcher