Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Summer Withers

Snellville

Summary

Experienced with managing outbound logistics and ensuring efficient shipment processes. Utilizes strong leadership to drive team performance and operational efficiency. Track record of implementing process improvements and maintaining high standards in dynamic environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Outbound Supervisor

Wesco Distribution
08.2022 - Current
  • Hire, Train, and mentor warehouse associates
  • Coordinate shipping
  • Work with carriers and vendors to ensure orders are shipped complete, and on time
  • Monitor inventory
  • Ensure stock is available for each outbound order
  • Create bills of lading ensuring all documentation is accurate
  • Verify each shipment ensuring they meet company standards and customer requirements
  • Identify areas for improvement to increase efficiency and reduce errors
  • Create work schedules and assign work duties
  • Ensure compliance with Osha, local, state, and federal regulations
  • Monitor and evaluate workflow
  • Coordinate customer orders as well as resolve any order issues that may arise
  • Inventory control and reconciliation of in-house customers
  • Responsible for process improvement, standardization and documentation procedures

DC Night Shift Supervisor

The Winebow Group
10.2019 - 08.2022
  • Maintain an intimate understanding of the daily goals/metrics for the shift
  • Mentor and coach warehouse associates to understand/meet departmental goals/metrics
  • Monitor shift workflow and adjust accordingly to meet the daily goals
  • Assign workload to staff, and monitor performance to meet the daily goals
  • Liaise with prior and subsequent shift Supervisors to effectively communicate operational requirements
  • Mentor and coach the Team Leader(s) to improve knowledge and skill level
  • Educate, coach and mentor employees on documented operational policies and procedures
  • Maintain intimate knowledge of Employee and Safety Handbooks
  • Educate employees and enforce adherence to Operational and Safety Policies
  • Conduct monthly RAP sessions with staff, soliciting feedback for continuous improvement
  • Conduct/document weekly Behavioral Observation reviews
  • Ensure compliance of EEO, Right to Know, Wage & Hour, and OSHA regulations regarding all warehouse personnel
  • Promptly address performance/procedural issues with associates failing to meet weekly goals/metrics
  • Document and submit to HR to file within the employee's Personnel folder
  • Promptly address and document attendance/tardy issues
  • Document and submit to HR to file within the employees Personnel folder
  • Proficiency to prepare complete and accurate Bills of Lading
  • Research/update Error Log daily where applicable
  • Achieve and maintain inventory accuracy goals at the slot level
  • Approve and submit payroll to corporate office
  • Maintain intimate knowledge of Payroll software
  • Conduct a pre-and post shift walk thru of the warehouse, paying specific attention to safety and housekeeping requirements
  • Ensure building is properly secured (no doors propped open, alarms armed as needed)
  • Conduct a minimum of weekly safety and equipment log inspections
  • Monitor and respond to email promptly and accurately, with attention to time-sensitive requirements
  • Arrive to work, meetings, appointments and other work-related functions/deadlines on time and as scheduled
  • Meet agreed upon departmental and personal drilldown goals/objectives

Inventory and shipping Coordinating Supervisor

Rinchem Chemical Company, Inc.
03.2018 - 09.2019
  • Oversees loading and unloading of all delivery vehicles
  • Ensure that all shipping goals are obtained on a daily basis
  • Communicate with customer and delivery team manager on progress and potential delays
  • Monitor and ensure accuracy of all inventory transactions
  • Train employees and staff in all inventory control processes according to manual and update processes
  • Manage all inventory transactions and provide required feedback to team as required
  • Monitor all cycle count programs and ensure consistency and accuracy in same and identify all operational problems in inventory
  • Maintain records of all variances according to establish procedures and ensure accuracy
  • Provide training to staff on all payroll processes and make adjustments if required
  • Responsible for the performance of the team
  • Balances daily work load, make necessary adjustments to employee schedules to minimize overtime and total labor costs
  • Enter NCRs as appropriate and often serve as primary investigator
  • Collaborate with workers and managers to identify and solve work-related issues
  • Participate in Kaizen or rapid improvement teams
  • Create shipping papers/computer entries and labels for appropriate carriers
  • Provide shipping quotes to potential customers

Merchandise Selector (Lead)

MSC Industrial Supply Co.
10.2015 - 03.2018
  • Pick all required items from bins
  • Load, unload, move product by hand
  • Operate basic warehouse vehicles (i.e., electric pallet jack and/or forklift)
  • Verify products using item numbers and descriptions
  • Use RF equipment to validate items
  • Prepare items for transfer
  • Perform all duties following safety guidelines
  • Motivate and Inspire
  • Monitors the floor
  • Ensures employees stay on task and meet goals
  • Track inventory and shipments
  • Track goal attainment
  • Provide coaching, direction, and guidance to associates regarding productivity, quality, and accuracy
  • Effectively accomplish objectives
  • Implement order fulfillment work schedules and assignments to ensure efficient operations
  • Allocate warehouse equipment to designated associates
  • Review daily operating goals and achievements
  • Ensure compliance with all Occupational and Health safety standards
  • Able to Identify problem areas and makes suggestions to management
  • Review daily operating goals and achievements
  • Step in for Supervisor when required
  • Implement corrective procedures for issues

Education

Diploma -

Vance-Granville Community College
Raleigh, NC
01.2000

Skills

  • Order fulfillment
  • Continuous improvement
  • Forklift
  • Shipping and receiving
  • Workload prioritization
  • Staff training and development
  • Waste minimization
  • Continuous improvement mindset
  • Environmental awareness
  • Transportation management
  • Sales support
  • Forecasting
  • Team building expertise
  • Lean principles
  • Order processing proficiency
  • Employee engagement
  • Cost reduction strategies
  • Task scheduling
  • Decision-making capacity
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Attention to detail

Certification

  • Driver's License
  • Forklift Certification

Additional Information

FedEx and UPS shipping software experienced, Great attention to detail and analytical skills, Extremely organized, Self-starter/motivated, Great oral and written skills, Strong work ethic, Microsoft Office proficient, Team player, Excellent and effective communication skills, Great mathematical aptitude, Experience working with AS400, Ability to multitask, Labor Scheduling

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer
  • Title: Logistics Supervisor

Timeline

Outbound Supervisor

Wesco Distribution
08.2022 - Current

DC Night Shift Supervisor

The Winebow Group
10.2019 - 08.2022

Inventory and shipping Coordinating Supervisor

Rinchem Chemical Company, Inc.
03.2018 - 09.2019

Merchandise Selector (Lead)

MSC Industrial Supply Co.
10.2015 - 03.2018
  • Driver's License
  • Forklift Certification

Diploma -

Vance-Granville Community College
Summer Withers