Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Susan Barnes

Murrayville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Care Technician

Joan Silvano
Cumming
10.2020 - Current
  • Administered prescribed medications to patients in accordance with approved nursing protocols.
  • Assisted in the implementation of individualized patient care plans.
  • Communicated with management or other staff to resolve problems.
  • Communicated test or assessment results to medical professionals.
  • Monitored vital signs such as blood pressure and temperature.
  • Provided emotional support to patients and their families during difficult times.
  • Assisted nursing staff with patient care, including bathing and dressing patients.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Implemented infection control measures according to established protocols.
  • Assisted in training technicians, medical students or other staff members.
  • Observed and reported changes in patient condition to registered nurse.
  • Recorded patient vital signs, documenting information into medical charts.
  • Demonstrated physical strength and stamina to lift patients.
  • Initiated safety measures to prevent accidents or injury while providing patient care services.
  • Monitored vital signs such as blood pressure, heart rate, temperature and respiration rate.
  • Recorded observations and baseline measurements to maintain accurate medical records.

Medication Aide

Dahlonega Assisted Living
Dahlonega
09.2017 - 06.2019
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Attended continuing education classes related to medication administration topics.
  • Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
  • Ordered drug supplies from pharmacy as needed for patient care needs.
  • Developed and maintained positive relationships with patients, families, and healthcare providers.
  • Provided support and assistance to nursing staff with patient care activities.
  • Administered scheduled drugs under direct supervision of licensed nurse.
  • Preparedvarious medications per shift to distribute to patients orally, topically, or through inhalation.
  • Maintained accurate medication records for each patient.
  • Researched medications to better understand properties and interactions with other drugs.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.

Brach Manager

Help at Home
Gainesville
06.2007 - 06.2017
  • Created reports summarizing operational performance metrics for senior management review.
  • Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
  • Resolved escalated customer complaints in a timely manner.
  • Participated in community events to promote brand awareness.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Conducted regular performance reviews for all employees in the branch.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Monitored financial performance of the branch on a monthly basis.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Planned work schedules to maintain adequate staffing levels.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Managed staff scheduling, hiring and training processes.
  • Worked effectively in team environments to make the workplace more productive.

Certified Nursing Assistant

Chestnut Ridge Nursing & Rehab
Cumming
04.1987 - 07.2007
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents in preparing for activities and social programs.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Collected specimens from patients for laboratory testing purposes.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Reported changes in patient condition to registered nurse or physician.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Education

High School Diploma -

Paulding County High School
Dallas,GA
05-1978

Skills

  • Medication administration
  • Patient care planning
  • Vital signs monitoring
  • Customer service
  • Team collaboration
  • Data entry
  • Infection control
  • Patient assessments
  • Emotional support
  • Conflict resolution
  • Employee training
  • Patient transport
  • Safety protocols
  • Continuous improvement
  • Caregiver support
  • Therapy documentation
  • Case management
  • Recordkeeping and documentation
  • Excellent communication
  • Relationship building
  • Procedure assistance
  • Technical training
  • Problem-solving aptitude
  • Teamwork
  • Patient care
  • Critical thinking
  • Healthy meal preparation
  • Equipment safety
  • Patient discharge consultation

Affiliations

  • I enjoy hiking,being with my children and grandchildren,spending time with homeless providing food and mental and emotional help.

Accomplishments

  • I have been awarded Employee of the month several times. Have received recognition for exceling with billing for Help At Home that was sent monthly to Legacy Link.

Certification

  • Certified nursing assistant certification-12/28/1989 to 12/29/2023
  • Certified Medication Aide - 10/11/2017-10/11/2021

References

References available upon request.

Timeline

Care Technician

Joan Silvano
10.2020 - Current

Medication Aide

Dahlonega Assisted Living
09.2017 - 06.2019

Brach Manager

Help at Home
06.2007 - 06.2017

Certified Nursing Assistant

Chestnut Ridge Nursing & Rehab
04.1987 - 07.2007

High School Diploma -

Paulding County High School

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Susan Barnes