Susan Westberry
Brunswick
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Circlekfranchise. Excelled in money handling and team leadership, achieving significant reductions in cash discrepancies. Skilled in fostering strong customer relations and a positive work environment, leading to improved service quality.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Circlekfranchise
08.2022 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
Timeline
Assistant Manager
Circlekfranchise
08.2022 - 12.2024
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