Susana Montoya
Summary
My objective is to obtain a position with a dynamic growth-oriented company, where I can apply my communication effectiveness, passion for hard work and problem-solving skill set to become part of a team focused on meeting the goals of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Plant Personnel Manager
Bama Sea Products
St. Petersburg, FL
09.2019 - Current
- Facilitated welcoming process for new applicants and submitted applications for HR approval.
- Scheduled onboarding sessions for new hires and assisted with completing required paperwork. Entered employee information into ADP for accurate record-keeping.
- Schedule new hire orientation and trainings.
- Assisted temporary staff in completing necessary agency paperwork. Tracked hours worked by temporary employees and submitted timecards to the agency.
- Oversaw weekly distribution processes for employee paychecks. Managed weekly review and approval of employee timecards.
- Provide employee forms for PTO, Excuses, Workers' Comp and Termination.
- Assist with monthly benefit eligibility and yearly open enrollment.
- Monitor employee attendance and working stations.
- Supported in line production when needed.
- Ability to relate employee concerns to management.
- Assist in Audits ,inspections and Employee Appreciation Events.
- Assist managers to oversee all employee duties in performance.
- Assist with Daily Production Schedule.
- Managed weekly ordering of office and janitorial supplies.
Cashier/Quality Control & Back House Lead
Mazzaro's Italian Market
St. Petersburg, FL
10.2018 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accuracy in cash handling and register balancing.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new staff on register operations and customer service protocols.
- Responsible for labeling accuracy to ensure adherence to all food safety and labeling requirements.
- Facilitated training sessions for new staff on safe food handling procedures and standard operating protocols.
- Managed food storage processes, ensuring FIFO rotation and adherence to sanitation standards.
Environmental Services Housekeeper
Northside Hospital
St. Petersburg, FL
02.2018 - 10.2018
- Maintained cleanliness and sanitation standards in patient rooms, office, common areas, and restrooms.
- Operated specialized cleaning equipment to ensure thorough disinfection of surfaces.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility and Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
GED -
Tomlinson Adult Learning Center
St. Petersburg, FLSkills
- Employee onboarding
- Diversity and inclusion
- Certify Forklift Safety Training
- Certify E-Verify Training
- Data Entry
- Bilingual
Certification
- Certify E-Verify training.
- Certify forklift Safety Training.
- Florida Food Safe.
- Food Safety Essentials.
- HACCP (Hazard Analysis Critical Control Point).
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Plant Personnel Manager
Bama Sea Products
09.2019 - Current
Cashier/Quality Control & Back House Lead
Mazzaro's Italian Market
10.2018 - 03.2020
Environmental Services Housekeeper
Northside Hospital
02.2018 - 10.2018
GED -
Tomlinson Adult Learning Center