Susie McGraw

~Assisted employees with Family Medical Leave, ensuring they understood all aspects and dynamics, then applying required documentation and ensuring compliance was maintained during this process.

~ Assisted employees with Workers Compensation, organizing medical appointments along with essential medical documentation.

~ Assisted employees with open enrollment and any insurance needs.

~ Maintained all time and leave for part time employees.

~ Maintained accurate Personnel Files for all employees.

~Managed daily correspondence and communication between departments.

~Organized and maintained confidential records and files efficiently.

~Coordinated scheduling for meetings, appointments, and facility tours.

~Assisted in preparing reports and documentation for administrative reviews.

~Communicated with family members on a daily basis.

~Processed daily transactions, ensuring accuracy and compliance with banking regulations.

~Assisted in preparing monthly financial reports and reconciliations for management review.

~Managed customer inquiries, providing timely resolutions to enhance client satisfaction.

~Coordinated with various departments to streamline account processing workflows and improve efficiency.

~Processed customer transactions with accuracy and efficiency.

~Assisted customers in resolving account inquiries and concerns.

~Educated clients on banking products and services to enhance satisfaction.

~Maintained cash drawer balances through meticulous record-keeping.