Suzanne Popadics
Administrative Assistant
Dawsonville,GA
Summary
Dedicated and hard working administrative professional offering 25 years of experience. Excelling in handling multiple projects with accuracy, coordinating multiple schedules and improving operational efficiency through data analysis and problem-solving. Adept at maintaining confidentiality and tact while delivering exceptional customer focus and support to executives and staff.
Overview
21
21
years of professional experience
Work History
Administrative Assistant to the Executive Director
Northeast Georgia Hospital
07.2018 - Current
- Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, and managing budgets.
- Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
- Formatted visual presentations for speeches and meetings.
- Maintained supply inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.
- Managed communication to Executives, Directors, Managers and staff members by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Prepared reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
- Took and transcribed accurate minutes of meetings.
- Performed accounts receivable duties by researching chargebacks, discrepancies, and reconciliations.
- Processed travel expenses and reimbursements for all 104 team members.
- Organized and coordinated conferences and monthly meetings.
- Managed calendars, scheduling meetings and appointments and coordinating travel arrangements.
- Handled confidential and sensitive information with discretion and tact.
- Created and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executive Assistant to the Chief Executive Officer
Coral Shores Behavioral Health
01.2017 - 07.2018
- Completed the credentialing process for all new physicians to ensure validity with licensing.
- Ensured the CEO signed off on all valid contracts and invoices.
- Completed monthly chart audits and supplied monthly and quarterly reports.
- Planned and coordinated the Board of Trustees and internal meetings, managing budgets and developing event plans.
- Coordinated events such as the grand opening of Coral Shores, benefit walks for NAMI and other mental health awareness events.
- Created the social media page for the new hospital as well as created marketing flyers.
- Worked with the Plant Operations and Dietary departments to plan for disaster events for patients, staff and their families.
Director of Performance Improvement
SandyPines Behavioral Hospital
07.2015 - 12.2016
- Managed quality control process to drive accuracy of performance inputs.
- Spearheaded continuous improvement initiatives to increase operational excellence and development.
- Worked to conduct root cause analysis and prevent future issues.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
- Worked in unison with Plant Operations, Nursing and Risk Management to ensure the facility was in compliance with policies.
- Coordinated and met with the state and federal agencies and incorporated recommendations to the facility.
Executive Assistant to the Chief Executive Officer
SandyPines Behavioral Hospital
05.2005 - 07.2015
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked with senior management to initiate new projects and assist in various processes.
- Acted as the Supervisor of Material Management department by maintaining inventory while controlling costs.
Education
Associate of Arts -
Palm Beach State College
Palm Beach Gardens, FLSkills
- Certified notary public
- Strong organizational skills
- Effective problem resolution
- Expertise in Word, Excel, and PowerPoint
- Administrative coordination
- Data analysis
- Data entry proficient
Timeline
Administrative Assistant to the Executive Director
Northeast Georgia Hospital
07.2018 - Current
Executive Assistant to the Chief Executive Officer
Coral Shores Behavioral Health
01.2017 - 07.2018
Director of Performance Improvement
SandyPines Behavioral Hospital
07.2015 - 12.2016
Executive Assistant to the Chief Executive Officer
SandyPines Behavioral Hospital
05.2005 - 07.2015
Associate of Arts -
Palm Beach State College