Highly experienced Registered Medical Assistant with a proven track record of excelling in patient care management and ensuring data accuracy in diverse healthcare environments. Proficient in triage, day-to-day operations, and electronic medical records. Consistently enhances patient flow and satisfaction through strategic process improvements. Commits to supporting healthcare teams to deliver high-quality care and achieve superior patient outcomes. Efficiently triages and rooms patients, performs EKGs, and manages Epic EMR to ensure smooth patient flow. Conducts POCT testing, assists with Pap smears, and orders and schedules tests for timely diagnostics. Prioritizes clear communication of results to patients via calls and MyChart for prompt follow-up. Enhances patient care by managing schedule and ensuring precise POCT testing before physician enters the room under company guidelines. Contributes to operational workflow improvements by handling scheduling and ordering of tests. Delivers clear results through MyChart and phone communication, supporting patient understanding and satisfaction. Revolutionizes the patient experience through streamlining care processes and communication methods. Systematically manages room assignments and operations to significantly improve patient flow efficiency. Works together with team to ensure patients feel welcome and at ease during their time at the office.
Rooming and obtaining patients vitals. Assisting with minor procedures. Doing ekgs, poct testing such as a1c, strep, flu, covid, rapid pregnancy test, ua dip test and glucose. Administering immunization and medications as ordered by physician. Assisting with patients calls such as giving test results and any other information given by physicians for patients. Scheduling appointments. Assisting with prior authorizations. Stocking rooms and cleaning rooms. Ear lavages, batch scanning and assistant with scheduling procedures at hospital.
RMA Certified, Epic Super user certified and CMA