Sydney Ross
Chatsworth
Summary
Passionate, high energy professional with a background in hospitality leadership, sales, and fast paced service environments. Proven ability to lead by example as a shift lead, motivate team members, and deliver exceptional experiences while maintaining efficiency. Adaptable, organized, and with a strong work ethic and passion for building positive team culture and strong guest connections.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Brookside Properties
Chattanooga, TN
10.2025 - Current
- Assisted in managing resident relations and resolving issues to enhance community satisfaction.
- Supported the execution of property marketing initiatives to attract prospective tenants.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Conducted property tours for potential residents, showcasing amenities and community features.
Bartender / Restaurant Server
Nic & Norman's
Chattanooga, TN
03.2025 - 10.2025
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in inventory management, ensuring stock levels were sufficient for service needs.
- Learned mixology techniques to craft unique cocktails based on seasonal ingredients.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Leasing Professional
Brookside Properties
Chattanooga, TN
10.2023 - 03.2025
- Assisted prospective tenants in understanding property features and leasing processes.
- Managed lease applications, ensuring compliance with company policies and procedures.
- Responded promptly to tenant inquiries, fostering positive relationships through effective communication.
- Coordinated maintenance requests, streamlining communication between tenants and service teams.
Bartender Shift Lead
The Cheesecake Factory
Chattanooga, TN
09.2021 - 10.2023
- Trained new bartenders on menu items and standard operating procedures.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate of Science - Business Administration
Dalton State College
Dalton, GA12-2025
Skills
- Team leadership
- Time management
- Relationship building
- Highly reliable
- Strong multitasking
- Cash handling accuracy
- Adaptability to change
Timeline
Leasing Professional
Brookside Properties
10.2025 - Current
Bartender / Restaurant Server
Nic & Norman's
03.2025 - 10.2025
Leasing Professional
Brookside Properties
10.2023 - 03.2025
Bartender Shift Lead
The Cheesecake Factory
09.2021 - 10.2023
Associate of Science - Business Administration
Dalton State College