Sydney Sheehan

· Promoted through four roles within three years, progressing from Practice Assistant to Area Operations Manager.

· Managed day-to-day operations for 125+ staff across multiple office locations during acquisition and expansion phases.

· Opened three new offices and led EMR transitions, including hands-on training and workflow integration.

· Ran weekly scheduling and budget reports for Providers; presented findings directly to the VP and COO.

· Analyzed statistical data to identify strong and underperforming patient populations; collaborated with the marketing team to strategically target growth areas.

· Directed hiring and interview processes for front office staff, triage personnel, Nurse Practitioners, and Therapists.

· Oversaw and organized biweekly onboarding orientations for new hires to ensure successful integration and compliance.

· Approved payroll and PTO for staff and Providers.

· Held regular 1:1 performance meetings with Providers to review production metrics and maintain alignment with budget goals.

· Supported Providers with 1013s and voluntary hospitalizations; coordinated with receiving facilities for seamless transitions.

· Managed office supply procurement and facilitated Provider engagement with pharmaceutical representatives.

· Managed safety regulations including OSHA

· Maintained patient data according to company and HIPAA policies.

• Promoted through three roles within two years, progressing from Server/Bartender to Clubhouse Manager.
• Managed a team of 40+ employees, including banquet staff, servers, and bartenders across multiple service areas such as the ballroom, poolside, and main dining room.
• Planned, coordinated, and staffed a wide range of high-profile events, including weddings, graduations, proms, board meetings, and private parties, serving groups from 20 to 700 guests.
• Oversaw daily dining operations, ensuring appropriate staffing and seamless lunch and dinner service based on member reservations.
• Spearheaded staff training initiatives as Head Trainer prior to promotion; developed and implemented a structured onboarding program covering service standards, menu knowledge, and operational procedures.
• Introduced a seasonal “Menu Taste & Test” program in collaboration with leadership, enhancing service quality and staff familiarity with quarterly menu updates.
• Maintained high standards of member satisfaction through effective leadership, operational efficiency, and a proactive approach to staff development and service delivery.

• Oversaw job costing and expense tracking across multiple construction projects to ensure accurate budgeting and profitability analysis.
• Experience on Quickbooks to reconcile bank accounts, credit card statements, and general ledger entries to maintain accurate and up-to-date financial records.
• Worked closely with my Supervisor to create and file documents such as estimate bids and contracts for each projects scope of work.