Sylvia Moncus
La Grange
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Fokker Services
03.2024 - Current
- Managed logistics operations to optimize supply chain efficiency and reduce lead times.
- Developed and implemented inventory control procedures to enhance accuracy and minimize discrepancies.
- Coordinated cross-functional teams to ensure timely delivery of materials and products.
- Analyzed shipping data to identify trends, driving improvements in transportation strategies.
- Tracked and managed transfer paperwork such as packing lists.
Sales Associate
AMR Trading
11.2018 - 05.2024
- Prepared merchandise for purchase or rental.
- Received and displayed product shipments on store retail shelves upon delivery.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided accurate information about products, prices and services.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new team members in cash register operation, stock procedures, and customer services.
Accounts Receivable Clerk
Five Star Food Products
12.2015 - 10.2018
- Performed financial calculations for amounts due, interest charges and balances.
- Classified and summarized financial data to compile and enter in financial records
- Updated accounting notes in CRM, maintaining pertinent credit information.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
- Communicated regularly with vendors regarding invoice processing status updates.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Reconciled daily cash receipts with bank deposits.
- Maintained accurate records of accounts receivable and payable transactions.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Responsible for entering customer payments into the accounting software system.
Receptionist
Shear Talent
04.2013 - 12.2015
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Collated, bound and stored computer-generated reports.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Processed payments and updated accounts to reflect balance changes.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors and provided them with assistance.
Education
GED -
West GA Tech
La Grange, GA06-2005
Skills
- Client Account Management
- Contract Preparation
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Order Processing
- Inventory Control
- Client Service
- Energetic Self-Starter
- Cash Handling Accuracy
- Sales Goals Attainment
- Customer Service
- POS System Operation
- Money Transfer Systems
- Written and Oral Communication Skills
- Inventory counting
- Logistics analysis
- Safety practices
- Materials handling
- Documentation management
- Resolving problems
- Inventory restocking
- Shipment receiving
- Shipment coordinating
- Logistics software proficiency
- Documentation skills
Education and Training
other
Certification
Yellow belt certification
Timeline
Logistics Specialist
Fokker Services
03.2024 - Current
Sales Associate
AMR Trading
11.2018 - 05.2024
Accounts Receivable Clerk
Five Star Food Products
12.2015 - 10.2018
Receptionist
Shear Talent
04.2013 - 12.2015
GED -
West GA Tech