Dedicated professional with effective communication skills and a positive attitude. Experienced in operating complex machinery and conducting training, ready to support team success and promote a safe work environment.
Overview
17
17
years of professional experience
Work History
Manufacturing Production Associate
Bridgestone Firestone
Aiken, SC
09.2023 - Current
Operated machinery to execute production tasks efficiently and safely.
Monitored production lines to ensure adherence to quality standards.
Collaborated with team members to optimize workflow processes.
Conducted routine maintenance checks on equipment to prevent downtime.
Assisted in training new associates on operational procedures and safety protocols.
Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
Office Administrative Assistant
UF Health Jacksonville
Jacksonville, FL
01.2020 - 03.2023
Managed scheduling and appointment coordination for multiple departments.
Streamlined office procedures to enhance efficiency and reduce operational delays.
Developed and maintained filing systems for improved document retrieval and organization.
Assisted in the preparation of reports and presentations for administrative meetings.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Salesperson Trainer
Waffel House
North Augusta, SC
11.2009 - 02.2020
Developed and implemented training programs for new sales staff to enhance engagement and product knowledge.
Conducted regular workshops to refine sales techniques and improve customer interaction strategies.
Collaborated with management to identify training needs based on performance metrics and feedback.
Mentored junior trainers, providing guidance on best practices in sales training methodologies.
Analyzed training outcomes to continuously improve program effectiveness and ensure alignment with corporate goals.
Delivered engaging presentations on best practices in sales strategies, boosting team morale and motivation levels.