Tabitha Griggs
Cognizant Technologies
Rabun Gap
28
years of professional experience
Proactive professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Functional Analyst
5 Months- Collaborated with cross-functional teams to gather and document user needs.
- Conducted user acceptance testing to ensure quality deliverables.
- Developed training materials to facilitate user onboarding and support.
- Identified process inefficiencies and recommended solutions for improvement.
- Provided technical support during system deployment and integration phases.
- Maintained documentation for system processes, workflows, and user guides.
- Collaborated with cross-functional teams to ensure successful project delivery within tight deadlines.
- Delivered high-quality results under pressure, adapting quickly to changing client needs while maintaining a keen eye for detail.
- Managed project priorities effectively, balancing multiple tasks to achieve desired outcomes on time and within budget constraints.
Subject Matter Expert
10 Years 5 Months- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Installed, configured, and monitored new system features based on user needs.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Provided onsite support for clients using the newly installed systems.
- Provided training and recommendations during onsite support.
Vice President
16 Years 10 Months- Led strategic initiatives to enhance operational efficiency and customer satisfaction across all banking services.
- Oversaw compliance with regulatory requirements, ensuring adherence to federal and state banking laws.
- Mentored senior management teams, fostering leadership skills and improving decision-making processes throughout the organization.
- Streamlined internal processes through technology integration, reducing turnaround times for client transactions and approvals.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Implemented and developed operational standards, policies and procedures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Education
High School Diploma
Skills
User acceptance testing
End-user training
Software testing
Project documentation
Teamwork and collaboration
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Decision-making
Self motivation
Timeline
Functional Analyst
Cognizant Technologies
04.2026 - CurrentRead More
Subject Matter Expert
FIS
11.2015 - 04.2026Read More
Vice President
Rabun County Bank
01.1999 - 11.2015Read More
Rabun County High School
High School Diploma
Read More