Summary
Overview
Work History
Education
Skills
Key Achievements
Timeline
Generic

Tabitha Loggins

Atlanta

Summary

Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs.

Overview

10
10
years of professional experience

Work History

Guest Service Associate

EUROPEAN WAX CENTER
04.2025 - Current
  • Manage front desk operations, including appointment scheduling, check-ins, and payment processing.
  • Promote skincare products and service packages, consistently meeting sales targets.
  • Deliver personalized customer service to drive guest retention and satisfaction.

Jewelry Sales Keyholder

THE INSPIRATION CO.
10.2024 - 04.2025
  • Drove sales by delivering personalized service, product knowledge, and upselling high-end jewelry pieces.
  • Opened and closed the store, handled cash reconciliation, and ensured security procedures were followed.
  • Trained and supervised team members to maintain store standards and meet sales goals.
  • Maintained visual merchandising and inventory accuracy to enhance the customer shopping experience.

Sales Representative

AT&T Authorized Retailer
11.2023 - 10.2024
  • Delivered exceptional customer service while identifying needs and recommending wireless, internet, and TV solutions.
  • Consistently met or exceeded sales targets through product knowledge and consultative selling.
  • Resolved billing, technical, and account issues to ensure customer satisfaction and retention.
  • Maintained up-to-date knowledge of AT&T products, services, and promotions.

Certified Medical Assistant

NEXCLIN MEDICINE
01.2020 - 10.2023
  • Performed clinical tasks including vital signs, rooming patients, administering injections, and assisting with procedures.
  • Managed front office duties such as scheduling, check-in/out, insurance verification, and maintaining patient records.

Assistant General Manager

LA FITNESS
01.2018 - 01.2020
  • Drove membership and personal training sales through lead generation, tours, and consultative selling.
  • Trained and motivated team members to meet sales goals and deliver excellent customer service.
  • Handled members concerns and ensured a positive, results-driven gym experience.

Customer Service Representative

DIAL AMERICA
05.2015 - 11.2018
  • Handled high-volume inbound calls for clients including Megabus, Danbury Mint, The Wall Street Journal, and Smart Boards.
  • Provided product information, resolved customer issues, and processed orders and reservations.
  • Met or exceeded sales and call quality targets through effective communication and customer service.
  • Adapted to multiple client campaigns, maintaining brand-specific knowledge and professionalism.

Education

Licensed Esthetician -

Elaine Sterling Institute
11-2025

National Certified Medical Assistant -

Athens Technical College
08-2017

Skills

  • Emotional Intelligence
  • CRM Software
  • Consultative Selling
  • Upselling & Cross-Selling
  • Relationship Building

Key Achievements

  • Increased customer satisfaction scores by 20% through excellent service and effective problem resolution.
  • Boosted jewelry sales by 15% with strategic promotions and personalized recommendations.
  • Handled over 50 customer transactions daily, contributing to 10% revenue increase.
  • Trained 5 new team members on service procedures, enhancing overall team productivity by 25%.

Timeline

Guest Service Associate

EUROPEAN WAX CENTER
04.2025 - Current

Jewelry Sales Keyholder

THE INSPIRATION CO.
10.2024 - 04.2025

Sales Representative

AT&T Authorized Retailer
11.2023 - 10.2024

Certified Medical Assistant

NEXCLIN MEDICINE
01.2020 - 10.2023

Assistant General Manager

LA FITNESS
01.2018 - 01.2020

Customer Service Representative

DIAL AMERICA
05.2015 - 11.2018

Licensed Esthetician -

Elaine Sterling Institute

National Certified Medical Assistant -

Athens Technical College

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Tabitha Loggins