TaDasha Brooks
Marietta,Ga
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in conflict resolution and relationship building. Recognized for enhancing customer loyalty through effective communication and empathy. Skilled in managing cash transactions with precision, ensuring accuracy and minimizing discrepancies. Committed to fostering a positive environment and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Check Out Ta
Walmart
08.2024 - 02.2025
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Assistant Manager
Subway
07.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Target
01.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Marietta High School
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Learning support
- Communication skills
- Relationship building
- Feedback provision
- Problem solving
- Positive attitude
- Calm and patient demeanor
- Effective communication
- Cleaning and sanitizing
Timeline
Check Out Ta
Walmart
08.2024 - 02.2025
Assistant Manager
Subway
07.2023 - 06.2024
Cashier
Target
01.2021 - 03.2022
Marietta High School
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