Tadasha Harris
Hephzibah
Summary
Dynamic professional with extensive experience at Kroger, excelling in inventory management and vendor relations. Proven ability to enhance operational efficiency through meticulous attention to detail and effective teamwork. Skilled in receiving procedures and barcode scanning, consistently achieving high accuracy in stock management and contributing to a streamlined workflow.
Professional receiver with solid experience in inventory management and logistics. Known for strong teamwork, adaptability, and achieving results. Skilled in coordinating deliveries, verifying shipments, and maintaining accurate records. Reliable and flexible, thriving in fast-paced environments.
Overview
11
11
years of professional experience
Work History
DSD Receiver
Kroger
Augusta,Ga
05.2024 - Current
- Received and processed incoming deliveries, ensuring accuracy and timely stocking of products.
- Operated inventory management systems to track stock levels and manage product placement.
- Assisted in maintaining cleanliness and organization of receiving area to optimize workflow efficiency.
- Collaborated with team members to streamline receiving processes and reduce handling time.
- Conducted quality checks on delivered goods, identifying discrepancies for corrective action.
- Maintained strong vendor relationships through professional communication and timely resolution of issues.
- Performed routine equipment inspections, ensuring proper functionality and identifying potential maintenance needs to prevent operational downtime.
- Maintained accurate documentation of received items, including receipts, invoices, and purchase orders, ensuring easy retrieval of information whenever needed.
- Resolved vendor errors with receiving policies to eliminate excessive inventory.
- Protected company assets through accurate receipt and return of DSD product.
Personal Shopper
Walmart
Grovetown, GA
05.2023 - 05.2024
- Curated personalized shopping experiences by assessing customer preferences and needs.
- Assisted customers in locating items and navigating store layouts to enhance shopping efficiency.
- Maintained product knowledge to provide informed recommendations and answer inquiries effectively.
- Collaborated with team members to ensure timely restocking of popular items based on customer demand.
- Trained new associates on store policies, procedures, and customer service best practices.
- Analyzed customer feedback to identify trends and improve overall shopping experience satisfaction.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
Burger King
Fort Gordan,Ga
03.2017 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Collaborated with team members to meet operational goals during peak hours.
- Accurately handled cash, credit, and debit transactions while balancing registers daily.
- Implemented upselling techniques to increase average order value effectively.
- Trained new staff on cash handling procedures and customer service protocols.
- Monitored inventory levels and communicated restocking needs to management promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Teleperformance
Augusta,Ga
12.2015 - 2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
- Assisted customers in navigating products and services, enhancing overall satisfaction.
- Documented customer interactions in CRM system for tracking and follow-up purposes.
Education
Associate of Applied Science - Medical Assistant
Miller Motte College
Augusta,Ga12.2023
High School Diploma -
Lucy Craft Laney High School
Augusta,Ga05.2015
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Pallet jack operation
- Stock rotation
- Receiving procedures
- Barcode scanning
- Teamwork and cooperation
- Time management
- Self-motivated and independent
- Attention to detail
- Shipping and receiving
- Verbal and written communication
Timeline
DSD Receiver
Kroger
05.2024 - Current
Personal Shopper
Walmart
05.2023 - 05.2024
Cashier
Burger King
03.2017 - 04.2023
Customer Service Representative
Teleperformance
12.2015 - 2017
Associate of Applied Science - Medical Assistant
Miller Motte College
High School Diploma -
Lucy Craft Laney High School