Tai-Lei Ramsay
Decatur
Summary
Dedicated Ramp Agent with proven expertise in baggage handling, cargo transportation, and safety compliance. Committed to enhancing operational efficiency while ensuring a secure work environment.
Overview
12
12
years of professional experience
2018
2018
years of post-secondary education
Work History
Ramp Agent
Delta Air Lines, Inc
Atlanta
01.2023 - Current
- Loaded and unloaded baggage from aircraft in a timely manner.
- Operated ground support equipment for efficient ramp operations.
- Communicated with flight crews regarding baggage and cargo handling.
- Conducted safety checks on vehicles and equipment before use.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Forklift Operator
Publix Warehouse Distribution Center
Dacula
08.2018 - 10.2021
- Operated forklifts to transport materials within the warehouse efficiently.
- Conducted regular inspections of equipment for safety compliance and maintenance needs.
- Loaded and unloaded trucks, ensuring proper placement of goods in designated areas.
- Followed safety protocols to minimize hazards while operating heavy machinery.
- Trained new employees on safe forklift operation and warehouse procedures.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
Cashier
Grayson Caribbean market
Grayson
04.2014 - 05.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced transactions daily.
- Assisted customers with product inquiries and provided exceptional service.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
Education
Grayson High School
Grayson, GeorgiaSkills
- Equipment operation
- Safety compliance
- Baggage handling
- Cargo transportation
Timeline
Ramp Agent
Delta Air Lines, Inc
01.2023 - Current
Forklift Operator
Publix Warehouse Distribution Center
08.2018 - 10.2021
Cashier
Grayson Caribbean market
04.2014 - 05.2017
Grayson High School