Summary
Overview
Work History
Education
Skills
Timeline
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Taimya Lee

Fayetteville

Summary

Professional retail supervisor with proven track record in store management and team leadership. Adept at optimizing store operations, driving sales, and enhancing customer satisfaction. Strong focus on fostering collaborative environments, adapting to dynamic retail needs, and ensuring reliable and efficient performance. Skilled in inventory management, employee training, and customer service excellence.

Overview

4
4
years of professional experience

Work History

Store Supervisor

DSW Shoe Warehouse
11.2023 - Current
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
  • Answered product questions and assisted customers in selection and checkout.

Store Supervisor

Ross Dress for Less
07.2022 - 09.2023
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.

Warehouse Worker

Home Depot
01.2022 - 06.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Packer

Georgia Pacific
11.2021 - 01.2022
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Picker/Packer

Amazon
05.2021 - 10.2021


  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.

Education

Student -

East Georgia State College
Swainsboro, GA

Whitewater High School
Fayetteville, GA
05-2020

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LoveJoy High School
Hampton, GA
05.2020

Skills

  • Staff supervision
  • Customer service
  • Multitasking and organization
  • Store opening and closing
  • Sales strategies
  • Store maintenance
  • Documentation and reporting
  • Problem-solving
  • Team building and leadership
  • Employee training
  • Conflict resolution
  • Flexible schedule
  • Friendly and positive
  • Employee management
  • Policies and procedures
  • Retail merchandise quality standards

Timeline

Store Supervisor

DSW Shoe Warehouse
11.2023 - Current

Store Supervisor

Ross Dress for Less
07.2022 - 09.2023

Warehouse Worker

Home Depot
01.2022 - 06.2022

Packer

Georgia Pacific
11.2021 - 01.2022

Picker/Packer

Amazon
05.2021 - 10.2021

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LoveJoy High School

Student -

East Georgia State College

Whitewater High School

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Taimya Lee