Taina Tomlison
Atlanta
Summary
Dynamic Program Assistant with expertise in operational support and innovative problem-solving at Courteau Child Development. Proven track record in enhancing operational efficiency and managing complex data systems. Skilled in curriculum design and effective team collaboration, consistently improving client satisfaction and program outcomes through strategic planning and execution.
Talented program assistant goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
6
6
years of professional experience
Work History
Program Assistant
Courteau Child Development
04.2023 - 03.2025
- Managed both digital and physical filing systems and retrieved documents as required.
- Supported planning and coordination of [Type] program and associated activities.
- Assisted with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Increased customer service success rates by quickly resolving issues.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
Warehouse Worker
Amazon
06.2021 - 10.2021
- Consistently lifted materials weighing as much as [Number] pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Moved furniture and boxes using utility dolly and truck ramp.
- Managed warehouse operations and verified proper shipment procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Intern
Global Business
12.2018 - 05.2020
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Jonesboro High School
Jonesboro, GA05-2020
Skills
- Operational Support
- Financial Monitoring
- Data Organization
- Data Research
- Operational Efficiency Enhancement
- Logistical Coordination
- Innovative Problem Solving
- Expertise in Child Growth
- Active Driver
- Program Management
- Efficient Data Management
- Curriculum Design
- Academic Support Counseling
- Comprehensive Project Planning
- Student Data Administration
- Educational Guidance Expert
- Effective Team Collaboration
Timeline
Program Assistant
Courteau Child Development
04.2023 - 03.2025
Warehouse Worker
Amazon
06.2021 - 10.2021
Intern
Global Business
12.2018 - 05.2020
High School Diploma -
Jonesboro High School
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