Strong problem-solver and analytical thinker seeking administrative position to improve the workflow and processes in an office setting using three years of administrative expertise and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Front Office Receptionist
ROC Cabinetry
Norcross
09.2023 - 01.2024
Prepared agendas and took notes at meetings to archive proceedings
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
Assess challenging situations and respond appropriately, such as handling an angry client or an unexpected visitor
Enter information into a computer database to maintain records, assist with budgeting, and perform administrative tasks
Review and approve supply requisitions
Manage inquiries, direct calls to the appropriate person, and handle routine correspondence
Aesthetician
Health & Style Institute
Atlanta
08.2022 - 09.2023
Evaluating skin condition
Recommending treatments
Recommending skincare products
Waxing or plucking unwanted hair
Completing facials
Maintaining beauty and skincare tools
Front Office Receptionist
GoBolt
Tucker
11.2022 - 08.2023
Patiently walked individuals through basic troubleshooting tasks
Analyzed management plans to determine the impact on administrative processes
Documented support interactions for future reference
Resolved customer issues quickly and notified supervisor immediately when problems escalated
Customer Representative
Dekalb County Tax Commissioner Central Office
Decatur
09.2021 - 10.2022
Provided clerical and managerial support for daily operations
Properly handle and disposal of records with sensitive information
Answered constant flow of customer calls with minimal wait times
Customer Service Representative/Front Office Manager at Greg's Driving SchoolCustomer Service Representative/Front Office Manager at Greg's Driving School