Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Taize Miller-Grimes

Stone Mountain

Summary

Strong problem-solver and analytical thinker seeking administrative position to improve the workflow and processes in an office setting using three years of administrative expertise and excellent communication skills.

Overview

2
2
years of professional experience

Work History

Front Office Receptionist

ROC Cabinetry
Norcross
09.2023 - 01.2024
  • Prepared agendas and took notes at meetings to archive proceedings
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Assess challenging situations and respond appropriately, such as handling an angry client or an unexpected visitor
  • Enter information into a computer database to maintain records, assist with budgeting, and perform administrative tasks
  • Review and approve supply requisitions
  • Manage inquiries, direct calls to the appropriate person, and handle routine correspondence

Aesthetician

Health & Style Institute
Atlanta
08.2022 - 09.2023
  • Evaluating skin condition
  • Recommending treatments
  • Recommending skincare products
  • Waxing or plucking unwanted hair
  • Completing facials
  • Maintaining beauty and skincare tools

Front Office Receptionist

GoBolt
Tucker
11.2022 - 08.2023
  • Patiently walked individuals through basic troubleshooting tasks
  • Analyzed management plans to determine the impact on administrative processes
  • Documented support interactions for future reference
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated

Customer Representative

Dekalb County Tax Commissioner Central Office
Decatur
09.2021 - 10.2022
  • Provided clerical and managerial support for daily operations
  • Properly handle and disposal of records with sensitive information
  • Answered constant flow of customer calls with minimal wait times
  • Implemented document filing for auditing

Education

AESTHETICIAN -

Health & Style Institute
Atlanta, GA
09.2023

Skills

  • Data Acquisition
  • Strategic Planning
  • Time Management
  • Risk Management
  • Customer Service
  • Active Listener
  • Analytical Skills
  • Microsoft Office 365
  • Operation Strategy
  • Report Generation
  • Power BI
  • SharePoint
  • ShareFile
  • Microsoft Teams
  • SmartSheet
  • Problem-Solving
  • Microsoft Projects
  • Administration Operation Strategy
  • Desktop support
  • Application Support
  • Mac Systems
  • Microsoft Office
  • Teamwork & Collaboration

Languages

English, Advanced

Timeline

Front Office Receptionist

ROC Cabinetry
09.2023 - 01.2024

Front Office Receptionist

GoBolt
11.2022 - 08.2023

Aesthetician

Health & Style Institute
08.2022 - 09.2023

Customer Representative

Dekalb County Tax Commissioner Central Office
09.2021 - 10.2022

AESTHETICIAN -

Health & Style Institute
Taize Miller-Grimes