TAKEISHA NELSON
Atlanta
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Amazon Flex Delivery
Amazon
Atlanta
03.2024 - 11.2024
Go to an Amazon warehouse location to pick up the packages to be delivered. Work the process threw the phone.
Customer Service Cashier
Kroger
Brookhaven
03.2017 - 09.2017
- Assisted customers with purchases and provided excellent service.
- Operated cash register and processed transactions efficiently.
- Managed customer inquiries and resolved complaints promptly.
Customer Service Manager
Home Depot
Atlanta
02.2005 - 01.2017
- Managed daily operations of customer service department at a leading home improvement retailer.
- Trained and mentored staff to enhance customer engagement and satisfaction levels.
- Implemented new processes to streamline service workflows and improve efficiency.
Education
Some College (No Degree) - Business Administration
Phoenix University
Atlanta, GASkills
- Customer service
- Order fulfillment
- Package handling
- Electronic documentation
Languages
English
Professional
Timeline
Amazon Flex Delivery
Amazon
03.2024 - 11.2024
Customer Service Cashier
Kroger
03.2017 - 09.2017
Customer Service Manager
Home Depot
02.2005 - 01.2017
Some College (No Degree) - Business Administration
Phoenix University