Takira Brown
All the Above Cleaning
Atlanta
1
Certification
21
years of professional experience
Oversaw customer service initiatives with a decade of industry experience. Cultivated strong communication and organizational skills to enhance team performance. Drove consistent sales success through strategic planning and execution. Fostered a proactive and hardworking work culture, ensuring task completion with high accuracy and efficiency.
Work History
Customer Service Representative/Admin
4 Years 7 Months- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Set up appointments for all clients. Set schedules for employees.
Government Services Division
2 Years 1 Month- Assisted with crime prevention and protection of life and property. Supported traffic management and enforcement of college policies. Provided aid to on-campus motorists and participated in emergency messenger service.
- Public Safety Officers will become entirely familiar with the policies, procedures, orders and regulations, vehicles, and equipment of the Public Safety Department and the College, and execute assigned responsibilities in accordance therewith. All decisions and actions relating to security and safety shall be in accordance with approved College policies.
- Ability to communicate effectively and courteously with other employees, students, and the public. Certification by the State of New Jersey in CPR and First Aid.
Employment Coach/Administrative Assistant
2 Years- Managed and maintained employment records for events including hiring, termination, leaves, transfers, and promotions using human resources management system software.
- Facilitated 'job readiness' classes to equip residents with essential skills for employment opportunities.
- Executed administrative duties to enhance operational efficiency in a professional environment.
- Evaluated and selected qualified job applicants, providing recommendations to hiring managers as needed.
- Facilitated collaboration with external staffing agencies to fulfill departmental staffing requirements.
- Facilitated new employee orientations to enhance onboarding experience.
- Conducted comprehensive inventory of resident credentials to ensure compliance and accuracy.
- Performed clerical tasks including filing, bookkeeping, emailing, typing, and inventory management. Assisted in document organization and data entry to streamline office operations. Supported inventory tracking and maintained accurate records through copying and documentation.
Census Worker
3 Months- Conducted home visits to interview citizens and gather demographic information. Created survey sheets and utilized predefined surveys to collect census data. Performed detailed visual surveys of areas included in the census.
Teller II Supervisor
6 Years 1 Month- Processed and verified cash and check deposits, ensuring accuracy and completeness of deposit slips. Oversaw the verification and processing of cash and check deposits, ensuring accuracy in financial transactions. Achieved accurate and timely processing of cash and check deposits, maintaining integrity of financial records.
- Managed balancing of currency, coins, and checks in cash drawers at shift end.
- Executed currency counting processes for coins and checks, utilizing both manual methods and currency-counting machines.
- Procured cash supplies to ensure daily operational requirements were met.
- Oversaw bank vault operations to ensure accurate cash balance maintenance.
- Processed transactions including term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. Assisted customers with term deposits, retirement savings plans, and various transaction types, including automated teller, night, and mail deposits. Supported financial operations by handling transactions for term deposits, retirement savings contributions, automated teller services, night deposits, and mail deposits.
- Facilitated promotion and sales of financial products, including credit cards, bonds, money orders, and cashier's checks, utilizing customer data to customize recommendations.
- Reviewed checks for endorsements and verified essential details including dates, bank names, recipient identification, and document legality.
Flight Attendant
4 Years 2 Months- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Participate in continuing education to stay abreast of industry trends and developments.
- Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation.
- Ensure the safety of all passengers onboard.
Teller
2 Years 5 Months- Cultivated and sustained relationships with individual and business customers to enhance client satisfaction.
- Assisted in processing cash transactions accurately and efficiently. Supported team members in maintaining cash register operations. Facilitated daily cash reconciliation to ensure accuracy.
Education
Associate - Cyber Security
High School Diploma
Skills
Fast learner (10+ years)
Outlook (7+years)
Powerpoint (5 years)
Front Desk (5 years)
Microsoft Office (10+ years)
Logistics (5+years)
Inventory (5+years)
Word (10+ years)
Microsoft Word (10+ years)
Administrative Experience (5+years)
Sales (10+ years)
Typing (10+ years)
Microsoft Excel (7+years)
Customer Service (10+ years)
Clerical Experience (5+years)
Human Resources (5 years)
Management (6 years)
Office Management
Accounts Payable
Accounts Receivable
Certification
- CPR/AED/First Aid
- December 2018 to December 2021
Additional Information
- Fast learner Active Listening
- Time Management Personnel and Human Resources
- Customer and Personal Service
Timeline
Customer Service Representative/Admin
All the Above Cleaning
01.2022 - CurrentRead More
Census Worker
UNITED STATES CENSUS BUREAU
06.2020 - 09.2020Read More
Government Services Division
Camden County College
11.2019 - 12.2021Read More
Employment Coach/Administrative Assistant
Volunteers of America Hopehall
12.2018 - 12.2020Read More
Teller II Supervisor
TD Bank
03.2012 - 04.2018Read More
Flight Attendant
Republic Airways Holdings
10.2007 - 12.2011Read More
Teller
Commerce Bank
04.2005 - 09.2007Read More
Collingswood High School
High School Diploma
Read More
Camden County College
Associate from Cyber Security
Read More