Takora Reeves
Atlanta
Summary
Possessing 4 years of property management experience, I have honed a robust skill set for overseeing and maintaining properties. My expertise lies in guaranteeing tenant satisfaction, budget management, and implementing streamlined maintenance processes. Through my meticulous attention to detail and exceptional communication abilities, I adeptly handle any challenges and foster positive relationships with tenants and stakeholders. With a demonstrated history of success in property management, I am fully confident in my capability to contribute to the prosperity of any organization in this field.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Bsgf
03.2022 - Current
- Answered phone calls handled customer situations
- Managed the documentation and execution of maintenance work orders.
- Showed Units to Prospects and Walk inns
- Renewed Leases threw Bluemoon
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Sales and Leasing Consultant
Aspen Woods
02.2020 - 02.2022
- Processed Applications, Renewed Leases
- Maintained a clean work area (leasing office)
- Conducted property tours for potential buyers.
- Handled incoming calls efficiently.
Pre Compliance Manager
Cobblestone Apartments
03.2017 - 04.2019
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
Education
BA - English Literature
South Atlanta High
01.2005
Skills
- WORD
- EXCEL
- POWERPOINT
- Yardi
- Bluemoon
- Fair housing regulations
- Property tours and inspections
- Tenant issue resolution
- Leasing and sales
- Staff management
- Property management
- Payment collection
LANGUAGES
ENGLISH
Timeline
Assistant Property Manager
Bsgf
03.2022 - Current
Sales and Leasing Consultant
Aspen Woods
02.2020 - 02.2022
Pre Compliance Manager
Cobblestone Apartments
03.2017 - 04.2019
BA - English Literature
South Atlanta High
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