Tala Hadid
Atlanta
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Royalz Restaurant and Lounge. Proven ability to engage customers and ensure order accuracy while multitasking in fast-paced environments. Skilled in telephone reception and sales strategies, consistently fostering positive relationships and enhancing the dining experience.
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
5
5
years of professional experience
Work History
Host
Piraye Kitchen & Bar
08.2024 - 09.2025
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Royalz Restaurant and Lounge
04.2025 - 06.2025
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted new customers, discussed specials, and took drink orders.
Barista
Crema Espresso Gourmet
09.2021 - 05.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
Retail Sales Associate
Platos's Closet
08.2020 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed efficient cash register operations.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA05-2027
High School Diploma -
North Springs High School
Sandy Springs, GA05-2024
Skills
- Telephone reception
- Customer engagement
- Multitasking proficiency
- Customer service
- Order accuracy
- Sales strategies
- Task prioritization
- Professional appearance
- Detail-oriented
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Royalz Restaurant and Lounge
04.2025 - 06.2025
Host
Piraye Kitchen & Bar
08.2024 - 09.2025
Barista
Crema Espresso Gourmet
09.2021 - 05.2022
Retail Sales Associate
Platos's Closet
08.2020 - 08.2021
Bachelor of Science - Nursing
Kennesaw State University
High School Diploma -
North Springs High School