Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

TALAYSIA POWELL

Augusta

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Medicaid Eligibility Specialist

Teleperformance
  • Processed requests for changes in existing Medicaid cases.
  • Provided technical guidance to staff on program requirements and procedures related to enrollment processes.
  • Collaborated with other departments within the organization in order to resolve issues relating to Medicaid eligibility requirements.
  • Identified areas where improvements could be made in order improve efficiency or customer service levels.
  • Performed periodic audits of case files to ensure accuracy and completeness.
  • Attended training sessions, seminars and workshops related to Medicaid programs.
  • Analyzed data trends related to program performance metrics.
  • Granted, modified, denied, or terminated assistance based on key information and eligibility determination.

Insurance Agent

Sitel
  • Monitored market conditions to ensure that existing policies remain competitively priced.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.

Cashier

Walmart
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Patient Care Coordinator

East Central Regional
  • Assisted nursing staff in providing patient care and monitoring vital signs.
  • Coordinated patient care activities, ensuring timely appointments and communication between patients and healthcare providers.
  • Managed patient records and confidential information, maintaining compliance with HIPAA regulations.

Dental Assistant

Aspen Dental
12.2023 - 05.2025
  • Sterilized rooms and prepped equipment and instruments for 5 procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared patient X-rays and images for review by dentist.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Scheduled and confirmed patient appointments.
  • Monitored patient comfort and safety during dental procedures.

Dental Assistant

Augusta Endodontic Center
08.2021 - 12.2023
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Education

Diploma - Dental Hygiene

Accelerated Academy
09-2021

Skills

  • Teamwork
  • Instrument preparation
  • Electronic charting
  • Complex Problem-solving
  • Local anesthetic proficiency
  • Dental terminology
  • Dental office administration
  • X-ray processing
  • Exam room setups
  • Dental staff assistance
  • Sterilization techniques
  • HIPAA compliance
  • Dental records
  • Strong writing and verbal skills
  • Chair-side support
  • Patient scheduling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led implementation of digital x-ray system, optimizing workflow 100%.
  • Improved revenue 100% by following up with insurance providers on outstanding bills.
  • Introduced online new patient forms, streamlining intake process.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Timeline

Dental Assistant

Aspen Dental
12.2023 - 05.2025

Dental Assistant

Augusta Endodontic Center
08.2021 - 12.2023

Medicaid Eligibility Specialist

Teleperformance

Insurance Agent

Sitel

Cashier

Walmart

Patient Care Coordinator

East Central Regional

Diploma - Dental Hygiene

Accelerated Academy

Similar Profiles

CREATE PROFILE
TALAYSIA POWELL