Dedicated office professional skilled in office management and complex problem-solving. Proven ability to maintain meticulous attention to detail while handling sensitive information, ensuring smooth daily operations and effective communication across teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Assistant
The Witherite Law Group
Atlanta
10.2025 - Current
Maintained office supply inventory, responded to staff requests, and placed orders to ensure seamless daily operations
Managed check logging, incoming and outgoing mail, conference room scheduling, and parking validation for efficient office workflow
Sorted and delivered urgent mail and documents to appropriate recipients.
Coordinated meeting logistics by preparing rooms, materials, and layouts to facilitate productive discussions
Conduct facility inspections, submit maintenance requests, and coordinate vendor services
Upload, organize, and index case and legal documents in Filevine for legal team review.
Create and apply Filevine cover sheets for mail scanning and case file organization
Locate and match unnamed documents to correct cases to prevent workflow delays
Perform administrative support including data entry, document preparation, and records management
Handle sensitive and confidential client information with professionalism and accuracy
Assist with legal document preparation, filings, and virtual fax queue
Office Assistant
FordHarrison LLP
Atlanta
01.2022 - 10.2025
Managed front-line communications: screened incoming calls, assessed caller type (clients, vendors, sales), and routed to appropriate staff or departments
Connected prospective clients with appropriate attorneys, contributing to new client engagement and business development
Supported attorneys, legal assistants, and staff with administrative tasks, project coordination, and onboarding setup for new hires
Assisted with trial exhibit preparation for court proceedings
Scheduled meetings and prepared conference rooms, providing AV equipment troubleshooting and remote connectivity support for seamless operations
Processed expense reports and invoices using Chrome River; accurately coded supply orders for departmental budgets
Ordered and monitored office and breakroom supplies; researched vendors and negotiated pricing to ensure quality and cost-effectiveness
Reduced office supply expenses by 15% through consistent vendor comparison and tracking
Maintained client records and retrieved matter numbers in iManage to facilitate quick and efficient information access
Coordinated with property management and vendors on facility needs; submitted and tracked building work orders
Troubleshot and coordinated service requests for office equipment to ensure minimal downtime
Administrative Assistant
American Arbitration Association
Atlanta
08.2008 - 01.2022
Managed daily office operations and liaised with staff, suppliers, clients, and building management to facilitate smooth workflow
Answered high-volume calls and coordinated communication among parties
Processed incoming case filings and coordinated case initiation between departments
Supported arbitration case teams with administrative functions, intake, and document processing
Logged and processed checks accurately and securely
Coordinated vendor and maintenance requests to ensure timely resolution of office issues
Provided first-line support for software, equipment, and network issues.
Assisted with technology troubleshooting and supported special internal projects
Researched the PRISM database to identify applicable case numbers for checks
Contributed to special projects and coordinated center events to enhance team collaboration.