Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamala Palmore

Hampton

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

22
22
years of professional experience
3993
3993
years of post-secondary education

Work History

Assistant Manager

Wingstop
Hampton
12.2024 - Current
  • Assisted in managing daily operations for high-volume restaurant environment.
  • Coordinated staff scheduling to ensure adequate coverage during peak hours.
  • Trained new employees on company policies and customer service standards.

Shift Leader

GPS Hospitality/Burger King
Hampton
10.2021 - 04.2024
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Shift Leader

McDonald's
Tucker
06.2004 - 08.2012
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Education

Finance

Georgia State University
Atlanta, GA

High School Diploma -

Fayetteville Highschool
Fayetteville, GA

Skills

  • Equipment Troubleshooting
  • Production Reporting
  • Customer Service Management
  • Operations Support
  • Crew Training
  • Stocking
  • Store Inventory count

  • Customer service
  • Employee training
  • Inventory management
  • Conflict resolution
  • Process improvement
  • Team building
  • Quality assurance
  • Effective communication
  • Problem solving
  • Time management
  • Sales forecasting
  • Cost control
  • Staff supervision
  • Budgeting and finance
  • Team motivation techniques
  • Money handling
  • Decision-making
  • Sales strategies
  • Sales monitoring
  • Multitasking and organization
  • Customer rapport
  • Coaching and mentoring
  • Workplace safety compliance
  • Team collaboration
  • Product and service sales

Timeline

Assistant Manager

Wingstop
12.2024 - Current

Shift Leader

GPS Hospitality/Burger King
10.2021 - 04.2024

Shift Leader

McDonald's
06.2004 - 08.2012

Finance

Georgia State University

High School Diploma -

Fayetteville Highschool
Tamala Palmore