Tamara Cooper
Warner Robins
Summary
To obtain a position in a highly motivating and challenging environment that will provide the best opportunities to grow and utilize my potential and to achieve the organization's goal while achieving my personal goals. Outgoing officer offering superb customer service proficiency and passion for Person Centered Supervision. Results-oriented professional, with the unique ability to effectively communicate with diverse clients. Friendly and enthusiastic officer with unique learning, teaching and supervising methods. A quick learner able to learn new tasks quickly and proficient in growing key customer relationships. Also able to represent the establishment with friendly professional demeanor at all times
Overview
4
4
years of professional experience
Work History
Community Supervision Officer II
Dept Of Community Supervision
06.2022 - Current
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Completed reports on behalf of court and associated legal entities.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Supervised offenders to reduce risk to community.
- Wrote progress reports and testified under oath at court hearings.
- Conducted investigations into violations and other allegations.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Adhered to legal requirements by performing office, home and employment visits.
- Referred offenders to necessary community resources.
- Performed both pre-sentence and pre-parole investigations.
- Screened offender referrals and completed intake interviews and paperwork.
- Interpreted data from various assessment tools to determine appropriate level of supervision.
- Supervised over 50 High-Supervision Level caseloads per month.
Public Information Officer
Peach County 911
05.2023 - Current
- Managed websites and social media accounts applying communication strategies and branding to maintain consistent voice and presence.
- Managed routine and crisis communications with media and members of public.
- Developed campaigns to increase public awareness of company and engage customers.
- Executed social media plans to create cohesive online presence.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
911 Dispatcher
Peach County 911
10.2019 - Current
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Read system maps and caller information, and documented details in system.
- Provided on-the-job training and coaching to develop new dispatchers.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Certified in Emergency Medical Dispatch
- Certified in CPR
- P.O.S.T. Certified Communications Officer
- Maintain GCIC Certification
Education
Bachelor of Arts - Criminal Justice
Fort Valley State University
Fort Valley, GA08.2019
High School Diploma -
Alfred Ely Beach High School
Savannah, GA06.2015
Skills
- Crisis Communications
- Media Relations
- Community Engagement
- Public Engagement
- Positive Communication Skills
- Knowledgeable in GCIC and HITS
- Problem Solving
- Performance Monitoring
- Effective Communication
- Employee Training
- Attention to Detail
Timeline
Public Information Officer
Peach County 911
05.2023 - Current
Community Supervision Officer II
Dept Of Community Supervision
06.2022 - Current
911 Dispatcher
Peach County 911
10.2019 - Current
Bachelor of Arts - Criminal Justice
Fort Valley State University
High School Diploma -
Alfred Ely Beach High School
Similar Profiles
Stefan JacksonStefan Jackson
Correctional Officer at Dept Of Corrections And Community SupervisionCorrectional Officer at Dept Of Corrections And Community Supervision
Morningstar L MiguelMorningstar L Miguel
Detention Education Assistant at Gila River Dept. of Rehabilitation & SupervisionDetention Education Assistant at Gila River Dept. of Rehabilitation & Supervision
Rashunda GrantRashunda Grant
Rehabilitation Counselor at Georgia Department of Community SupervisionRehabilitation Counselor at Georgia Department of Community Supervision
Larrod CameronLarrod Cameron
Stocking Associate at WalmartStocking Associate at Walmart
Brittni SchmitzBrittni Schmitz
Business Development Center Director at Hughes HondaBusiness Development Center Director at Hughes Honda