Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tamekia Bostic

Colquitt

Summary

Detail-oriented administrative professional specializing in customer relationship management and conflict resolution. Demonstrated success in optimizing workflows and enhancing scheduling efficiency, contributing to team objectives. Proficient in invoicing, billing activities, and maintaining high productivity levels in fast-paced office environments. Strong communication and problem-solving skills drive customer satisfaction and operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Clerk 3

Decatur County Health Department
Bainbridge
09.2020 - Current
  • Monitored and directed work of lower-level clerks to ensure productivity.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Resolved customer complaints promptly, enhancing overall satisfaction.
  • Coordinated and optimized schedules to improve workflow efficiency.
  • Managed daily office operations, including scheduling appointments and handling incoming calls.
  • Developed organizational filing systems for confidential customer records and maintained accurate documentation.
  • Facilitated training sessions for new administrative staff on departmental procedures and office policies.
  • Maintained confidentiality of sensitive information in compliance with privacy standards.

Education

High School Diploma -

Miller County High School
Colquitt, GA
06-1990

Skills

  • Phone etiquette and email communication
  • Schedule coordination and appointment scheduling
  • Office administration and clerical support
  • Confidentiality compliance
  • Customer relationship management
  • Conflict resolution and problem solving
  • Time management and multitasking
  • Attention to detail
  • Team collaboration
  • Workflow optimization
  • Billing and invoicing and invoice processing
  • Record maintenance and document filing
  • Budget support and basic accounting
  • Phone call handling and customer follow-up
  • Supply ordering
  • Front desk reception
  • Interpersonal confidence and verbal and written communication
  • Mail routing

Certification

Medical Assistant Certificate Bainbridge State College

References

References available upon request.

Timeline

Administrative Clerk 3

Decatur County Health Department
09.2020 - Current

High School Diploma -

Miller County High School
Tamekia Bostic