Results-driven Office Manager with expertise in schedule coordination, invoice processing, and customer service. Proven ability to enhance workflow efficiency and resolve client inquiries effectively.
Overview
6
6
years of professional experience
Work History
Office Manager
A Valdez and Sons Plumbing
Canton
07.2020 - Current
Managed daily office operations to ensure smooth workflow in plumbing services.
Coordinated scheduling for service calls and staff assignments effectively.
Processed invoices and handled customer billing inquiries promptly.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
Some College (No Degree) - Accounting with Business Management
Brown Mackie College
Norcross, GA
Skills
Office management
Invoice processing
Customer billing
Schedule coordination
Accounts receivable
Customer service
Timeline
Office Manager
A Valdez and Sons Plumbing
07.2020 - Current
Some College (No Degree) - Accounting with Business Management