Tamiko Pinckney
Douglasville
Summary
Dynamic, results-driven professional with a strong work ethic and a proven ability to thrive in fast-paced environments. Exceptional interpersonal skills and a commitment to delivering outstanding customer service ensure every interaction leaves a positive and lasting impression. Highly adaptable with a talent for quickly mastering new skills and effectively managing multiple tasks under pressure. Eager to leverage these strengths in a collaborative team setting to drive organizational success and exceed company objectives.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cna
Kempton
08.2025 - Current
- Provided compassionate care to residents, ensuring comfort and emotional support.
- Assisted with daily living activities, promoting independence and dignity among residents.
- Monitored vital signs and reported changes in resident conditions to nursing staff.
- Collaborated with interdisciplinary team to develop and implement care plans tailored to individual needs.
- Maintained accurate documentation of resident care activities and observations in electronic health records.
- Implemented infection control measures, significantly enhancing overall hygiene standards within facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
PCT Surgical Observation Unit
Medical University Of South Carolina
05.2022 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Monitored patient interactions to promote safety and quality care.
- Facilitated communication between staff, patients, and families for effective care delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Provided direct patient care, assisting with daily living activities and mobility support.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Maintained cleanliness and organization of patient care areas to ensure safety and compliance.
- Assisted in the implementation of new protocols, improving operational efficiency in patient care delivery.
- Trained and mentored new staff on best practices for patient interaction and safety procedures.
- Developed strong relationships with patients, fostering a supportive environment conducive to recovery.
Administrative Assistant
Medical University Of South Carolina
05.2022 - 12.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Ordered stock items according to established ordering parameters while maintaining budgetary constraints.
- Processed invoices, credit memos, returns, and adjustments as required.
- Coordinated daily administrative operations to support faculty and staff activities.
- Managed communication between departments to streamline information flow and enhance collaboration.
- Developed and maintained filing systems to ensure efficient document retrieval and organization.
- Assisted in scheduling appointments, meetings, and events for academic personnel.
- Supported financial management tasks, including budget tracking and expense reporting procedures.
- Monitored inventory supplies, ensuring timely procurement of essential office materials for operations.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Patient Transporter
Trident Medical Center
09.2021 - 05.2022
- Assisted patients with mobility to and from various departments.
- Coordinated transport schedules to ensure timely patient transfers.
- Maintained cleanliness and safety of transport equipment and vehicles.
- Communicated effectively with nursing staff regarding patient needs.
- Monitored patient comfort during transportation between locations.
- Provided support to emergency response teams during critical situations.
- Documented patient transport details accurately in electronic systems.
- Trained new staff on safe transportation practices and procedures.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Checked all medical documents for accuracy prior to transporting patients.
- Collected patient information from nursing staff prior to transport.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Monitored vital signs during transport when required by the facility or physician orders.
- Delivered specimens to laboratory departments according to established procedures.
- Transported patients safely between departments, ensuring comfort and timely arrivals.
- Assisted nursing staff in patient handling, promoting efficient workflow within the facility.
- Maintained cleanliness and organization of transport equipment, adhering to safety protocols.
- Monitored and reported any changes in patient conditions during transportation for immediate action.
- Trained new team members on best practices for patient movement and safety procedures.
- Implemented process improvements that reduced transport delays and enhanced service quality.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
CNA
Wellmore of Daniel Island
01.2019 - 07.2019
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Provided emotional support and companionship to enhance patient well-being.
- Facilitated communication between patients, families, and healthcare providers efficiently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Trained and mentored new CNA staff on best practices and protocols.
- Documented patient care activities accurately in electronic health records.
Nurse Assistant
Lexington Medical Center
02.2017 - 02.2018
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Maintained a clean and safe environment for patients and staff members.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted nursing staff in patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with healthcare team to implement effective care plans for patients.
- Provided emotional support to patients and families, enhancing overall satisfaction.
- Trained new staff on best practices for patient interaction and safety protocols.
CNA
Emory Healthcare
10.2013 - 03.2015
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Provided emotional support and companionship to enhance patient well-being.
- Maintained a clean and safe environment for patients and staff members.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Implemented infection control measures to enhance resident safety standards.
- Provided emotional support to residents and families during challenging situations.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Sadie G. Mays Health & Rehabilitation Center
01.2013 - 06.2013
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Provided emotional support and companionship to enhance patient well-being.
- Maintained a clean and safe environment for patients and staff members.
- Collaborated with healthcare team to implement individualized care plans.
- Educated patients on health management and self-care techniques effectively.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Collaborated with interdisciplinary team to develop personalized care plans.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Nursing Assistant
HealthSouth
05.2012 - 10.2012
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supplied, collected and emptied patient bedpans on frequent basis.
Home Health Aide
Bright Star Home Health
01.2009 - 12.2011
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Staffing Coordinator
Bewell Home Services
04.2009 - 05.2011
- Managed recruitment processes and candidate screening
- Facilitated training sessions for new hires
- Monitored employee performance and provided feedback
- Implemented onboarding processes for seamless integration
- Maintained accurate records of staff credentials and certifications
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Facilitated orientation sessions for new hires.
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Reviewed resumes submitted by applicants against job requirements.
- Provided support during new employee interviews and orientations.
- Monitored performance of temporary staff members throughout their assignment duration.
- Located ways to expedite candidate screening and hiring processes to promptly fill staff vacancies.
- Coordinated staffing schedules to optimize resource allocation and meet operational demands.
- Managed recruitment processes, including screening candidates and conducting interviews.
- Streamlined communication between departments to enhance collaboration and workflow efficiency.
- Analyzed staffing needs and developed solutions to address workforce shortages effectively.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
Resident Assistant
Summit Of Daniel Island
04.2005 - 10.2005
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Monitored assigned areas for cleanliness and security purposes.
- Welcomed new residents and assisted with community adjustment.
- Transported residents to activities and meals.
- Developed positive relationships with all members of the residence hall community.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Responded to emergency situations within the residence hall.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Provided support to residents in daily living activities, enhancing overall well-being.
- Facilitated resident engagement through organized social activities and events.
- Assisted in maintaining a safe and clean environment by conducting regular inspections.
- Collaborated with staff to develop individualized care plans for residents' needs.
Education
High School Diploma -
Garrett Academy of Technology
Charleston, SC03-2015
Certificate - Nursing Assistant
Patch
Charleston, SC04-2025
Certificate - Medical Assistant
Patch
Charleston, SC09-2025
Skills
- Electronic health record management
- Accurate data entry
- Clinical patient monitoring
- Sample collection
- Patient vital sign monitoring
- Efficient patient transfer
- Strong verbal communication
- Effective time management
- Collaborative teamwork
- Analytical problem solving
- Personal protective equipment proficiency
- Proficient in MS Office
- Direct patient support
- Vital signs assessment
- Empathetic communication
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Attention to detail
Affiliations
- Singing
- Doing hair
- Helping at church
Certification
- BLS
- CNA Certificate
References
References available upon request.
Education and Training
other
Languages
English
Timeline
Cna
Kempton
08.2025 - Current
PCT Surgical Observation Unit
Medical University Of South Carolina
05.2022 - 08.2025
Administrative Assistant
Medical University Of South Carolina
05.2022 - 12.2024
Patient Transporter
Trident Medical Center
09.2021 - 05.2022
CNA
Wellmore of Daniel Island
01.2019 - 07.2019
Nurse Assistant
Lexington Medical Center
02.2017 - 02.2018
CNA
Emory Healthcare
10.2013 - 03.2015
CNA
Sadie G. Mays Health & Rehabilitation Center
01.2013 - 06.2013
Nursing Assistant
HealthSouth
05.2012 - 10.2012
Staffing Coordinator
Bewell Home Services
04.2009 - 05.2011
Home Health Aide
Bright Star Home Health
01.2009 - 12.2011
Resident Assistant
Summit Of Daniel Island
04.2005 - 10.2005
High School Diploma -
Garrett Academy of Technology
Certificate - Nursing Assistant
Patch
Certificate - Medical Assistant
Patch