Tammy Ashby
Cumming
Summary
Dedicated and reliable professional with over 15 years of experience in customer service, food service, and administrative support. Proven track record of delivering exceptional service, building customer relationships, and thriving in fast-paced environments. Adaptable team player with excellent communication, organizational, and multitasking abilities. Committed to creating positive experiences for customers and contributing to team success.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
Texas Roadhouse
10.2023 - 02.2025
- Managed payroll for restaurant staff, ensuring accurate and timely processing
- Handled daily cash flow, including managing money, processing invoices, and overseeing expenses
- Completed server checkouts at the end of shifts, ensuring accuracy and accountability
- Managed inventory and ordering of supplies to maintain efficient restaurant operations
Server
Texas Roadhouse
08.2021 - 10.2023
- Provided excellent service in a high-volume, fast-paced environment, ensuring a memorable dining experience for guests
- Demonstrated strong written and verbal communication skills while interacting with customers and team members
- Contributed to creating a positive and supportive team environment
Retail Sales Associate
McNally’s
08.2019 - 09.2020
- Met and exceeded sales goals, including achieving promotional minimums for loyalty programs and credit card applications
- Anticipated sales floor needs, including restocking, updating pricing, adjusting signage, and promoting product sales by building attractive displays and ensuring proper merchandising
Server
L'Auberge Provencale
09.1996 - 03.2008
- Delivered exceptional customer service by anticipating guests' needs, providing personalized experiences, and ensuring seamless service during high-volume shifts
- Assisted with event coordination and setup while resolving guest concerns to ensure satisfaction and loyalty
- Maintained cleanliness and order in guest rooms, performing housekeeping duties to ensure a pleasant stay for all guests
Administrative Assistant & Bartender
Bennigan's, Fair Oaks Mall
09.1990 - 08.1996
- Developed positive customer relationships, conducted waitstaff training, managed beverage inventories and purchase orders, and assisted with scheduling and ensuring smooth restaurant operations
Education
Diploma -
Northern Virginia Community College
Manassas, VA01.1991
Diploma -
Clearwater High School
Clearwater, FL01.1985
Skills
- Outstanding Customer Service
- Strong Communication and Interpersonal Skills
- Fast-Paced Work Environment Adaptability
- Food Service Expertise
- Administrative Support and Office Management
- Team Collaboration and Leadership
- Payroll Management & Financial Handling
- POS System Proficiency
- Problem-Solving and Conflict Resolution
- Flexible and Reliable Availability
Timeline
Administrative Assistant
Texas Roadhouse
10.2023 - 02.2025
Server
Texas Roadhouse
08.2021 - 10.2023
Retail Sales Associate
McNally’s
08.2019 - 09.2020
Server
L'Auberge Provencale
09.1996 - 03.2008
Administrative Assistant & Bartender
Bennigan's, Fair Oaks Mall
09.1990 - 08.1996
Diploma -
Clearwater High School
Diploma -
Northern Virginia Community College
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