Tammy Causey
Sylvania
Summary
Customer service representative and claims adjusting professional with extensive experience in property damage evaluations. Proficient in gathering documentation, conducting interviews, and creating detailed statements of loss. Strong organizational skills enhance claims management and boost client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEORGIA & SOUTH CAROLINA AS AN INDEPENDENT FIELD ADJUSTER
01.2016 - Current
- Managed claim assignments from third-party administrators to ensure timely processing.
- Collaborated with policyholders and contractors to collect necessary documentation.
- Completed inspections of property damages and drafted detailed sketches with measurements.
- Analyzed police reports and documents to support thorough claim investigations.
- Conducted witness interviews to gather essential claim information.
- Drafted repair estimates based on observed damages for accuracy.
- Created statements of loss summarizing damages, payments, and policy coverage.
- Organized and updated comprehensive records of all claim activities and correspondence for accurate tracking.
Claims Adjuster Assistant
self-employed
Sylvania
12.2011 - Current
- Entered claims data adhering to program requirements to ensure accuracy.
- Established contact with insured parties and documented interactions in file management system.
- Scheduled inspections for adjusters to ensure timely assessments.
- Collected documents, photos, and reports for case files to support thorough case evaluation.
- Reviewed inspection notes to develop accurate estimates and sketches.
- Supported adjusters by providing field assistance.
- Trained in data entry, Xactimate, Symbility, and various file management programs.
- Gathered information efficiently to aid adjusters in decision-making.
Education
Computer Programming -
Ogeechee Technical College
Statesboro, GA12-2011
High school diploma -
R B Stall High School & St. Andrews High School
Charleston, SC12-1992
Skills
- Claims assistance
- Insurance investigations
- Claim investigation
- Casualty insurance
- Insurance verification
- Loan processing
- Loan origination
- Xactimate proficiency
- Cotality proficiency
- Administrative experience
- Data entry
- Data collection
- Filing
- Clerical experience
- Customer service
- Cold calling
- Call center
- Computer literacy
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Google Suite
- Windows
- Productivity software
- Organizational skills
- Time Management
- Supervising experience
- Interviewing
- Report writing
- Drafting
- Damages evaluation
- Construction estimating
- GPS
- Databases
- Communication skills
- Typing
- Communication skills
- Databases
Certification
- Driver's License
- Georgia & South Carolina Property & Casualty Insurance adjusting license, 11/21, 03/22, 03/26
Languages
English
Timeline
Claims Adjuster
GEORGIA & SOUTH CAROLINA AS AN INDEPENDENT FIELD ADJUSTER
01.2016 - Current
Claims Adjuster Assistant
self-employed
12.2011 - Current
Computer Programming -
Ogeechee Technical College
High school diploma -
R B Stall High School & St. Andrews High School