Tammy James
Covington
Summary
I am a strong person, can work alone or with others. Learn quickly.
Determined loan specialist proudly offering several years' experience in payment scheduling, conducting reviews of credit histories and assisting customers. A valuable employee observant of all data confidentiality rules and regulations. Skilled in developing client relationships and observing credit procedures.
Overview
4
4
years of professional experience
Work History
Loan specialist
Regional Finance
Stockbridge
01.2025 - Current
- Assisted clients in completing loan applications and gathering necessary documentation.
- Evaluated credit reports to determine loan eligibility and risk levels.
- Explained loan products and terms to clients, ensuring understanding of options.
- Communicated with clients throughout loan process, addressing questions and providing timely updates.
- Coordinated with underwriters to facilitate timely loan approvals and decisions.
- Processed loan applications using internal software, ensuring accuracy and streamlining workflow.
- Maintained detailed records of client interactions and loan statuses to support effective follow-up.
- Collaborated with team members to improve customer service practices within the branch.
- Verified all documents provided by applicants for accuracy and completeness.
- Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
- Processed loan modifications when requested by customers or required by lenders.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Negotiated terms of repayment schedules with delinquent borrowers in order to bring accounts up-to-date.
Loan Specialist
TitleMax Title Pawns
Covington
05.2023 - 12.2024
- Evaluated loan applications to ensure compliance with lending standards.
- Guided clients in understanding loan products and terms to facilitate informed decisions.
- Processed loan documents efficiently, ensuring timely and accurate submissions.
Real Estate Agent
Pinnacle Realtors
Covington
03.2022 - 05.2024
- Assisted clients in buying and selling residential properties.
- Conducted market research to evaluate property values and trends.
- Prepared and presented property listings using effective marketing strategies.
- Negotiated purchase agreements and contracts on behalf of clients.
- Built relationships with clients to understand their real estate needs.
- Collaborated with mortgage brokers, inspectors, and appraisers during transactions.
- Maintained updated knowledge of local real estate markets.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
Education
Mortgage Loan Originator
Realestate U
05.2026 - 05.2026
Skills
Determined Loan Specialist experienced in payment scheduling and credit history reviews Developed strong client relationships while ensuring compliance with data confidentiality regulations Demonstrated ability to work independently and collaboratively, quickly adapting to new challenges
Determined Loan Specialist experienced in payment scheduling and credit history reviews Developed strong client relationships while ensuring compliance with data confidentiality regulations Demonstrated ability to work independently and collaboratively, quickly adapting to new challenges
Timeline
Mortgage Loan Originator
Realestate U
05.2026 - 05.2026
Loan specialist
Regional Finance
01.2025 - Current
Loan Specialist
TitleMax Title Pawns
05.2023 - 12.2024
Real Estate Agent
Pinnacle Realtors
03.2022 - 05.2024