Tammy Mason
Eatonton
Summary
Detail-oriented Press Brake Operator with proven expertise in machinery operation and quality assurance. Dedicated to implementing efficiency improvements and enhancing workflow collaboration.
Results-driven customer service professional with extensive experience in payment processing and data entry. Known for a strong work ethic and ability to resolve customer inquiries promptly, ensuring satisfaction and loyalty.
Dedicated security officer with a solid track record in maintaining safety protocols and training teams. Skilled in critical thinking and collaboration, contributing to enhanced security measures and a safe environment.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Press Brake Operator
Bard Manufacturing Company
Madison, GA
02.2023 - 10.2024
- Operated press brake machinery to fabricate metal components according to specifications.
- Interpreted blueprints and technical drawings for accurate production setups.
- Conducted quality checks on finished products to ensure adherence to standards.
- Adjusted machine settings for optimal performance and precision in bending operations.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Implemented Lean Manufacturing principles in daily operations, reducing waste and improving overall efficiency of the production process.
- Developed expertise in various types of press brake machines, showcasing adaptability and willingness to learn new skills as needed within the role.
Cashier/Customer Service Representative
Ingles Markets Inc
Eatonton, GA
09.2016 - 10.2024
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of current promotions and product locations to assist customers effectively.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Monitored cash drawer for discrepancies, ensuring financial accuracy at each shift's end.
- Implemented organized merchandising displays to promote seasonal products and increase sales visibility.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Security Officer
Sizemore Security
Shady Dale, GA
01.2016 - 04.2020
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols, identifying and reporting potential security risks and breaches.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement as needed.
- Trained new security personnel on company policies and emergency response procedures.
- Implemented security measures that enhanced overall safety across multiple sites.
- Collaborated with management to refine security strategies based on emerging threats and trends.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Correctional Officer
State of Georgia
Milledgeville, GA
05.2005 - 05.2015
- Enforced facility rules and regulations to maintain safety and order among inmates.
- Conducted regular inspections of cells and common areas to identify security breaches or contraband.
- Monitored inmate behavior and reported incidents to ensure compliance with facility protocols.
- Trained new officers on emergency response procedures and operational policies for effective team integration.
- Coordinated with healthcare staff to manage inmate medical needs, ensuring timely treatment and documentation.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Education
Associate of Science - Business Administration
Central Georgia Technical College
Macon, GA05-2020
GED
Milledgeville, GA05-1998
Skills
- Customer service
- Critical thinking
- Data entry
- Payment processing
- Customer satisfaction measurement
- Strong work ethic
- Machinery operation
- Equipment operation
Accomplishments
Administration Office Application Specialist
Administrative Support Assistant
Medical Billing Clerk Certificate
Microsoft Word Application professional
Medical Front Office Assistant
Security Officer Basic Course
Certification
Administrative Office Application Specialist
Administrative Support Assistant
Medical Billing Clerk Certiicate
Microsoft Word Application Professional
Medical Front office Assistant
Security Officer Basic Course
Awards
All Certifications received while pursuing Associate Degree
Timeline
Press Brake Operator
Bard Manufacturing Company
02.2023 - 10.2024
Cashier/Customer Service Representative
Ingles Markets Inc
09.2016 - 10.2024
Security Officer
Sizemore Security
01.2016 - 04.2020
Correctional Officer
State of Georgia
05.2005 - 05.2015
Associate of Science - Business Administration
Central Georgia Technical College
GED