Tammy Murphy
Rising Fawn,GA
Summary
Resourceful and results-oriented Outside Sales Representative driven to meet strategic account objectives and support overall sales volume demands. Establishes productive professional connections with decision-makers for major accounts and learns customer business thoroughly. Proactively assesses, clarifies and validates customer needs via ongoing networking and timely personal attention.
Overview
16
16
years of professional experience
Work History
Manager- Brokerage Strategic Accounts
Xpress Global Systems
06.2023 - Current
- Built credibility and trust to influence client's buying decisions.
- Partnered with internal resources to present additional value and expertise to clients.
- Monitored sales performance metrics to achieve strategic account objectives through Tableau Software.
- Generated pipeline to close revenue and attain quota using HubSpot, company adopted CRM.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
Regional Sales Manager-Strategic Accounts
Xpress Global Systems
03.2022 - 06.2023
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Generated pipeline to close revenue and attain quota using HubSpot, company adopted CRM.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Territory managed included NC,SC,GA, AL, TN and FL
Director of Sales - North Georgia
Xpress Global Systems
05.2021 - 03.2022
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Met growth goals for fiscal year with 15% growth YOY for client base of 75-100 clients
Manager of Logistics /Brokerage Manager
Xpress Global Systems
11.2018 - 05.2021
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Led third-party vendors in achieving delivery time and cost targets.
Broker Associate
KCH Transportation
01.2018 - 10.2018
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
LTL Division Manager
US XPRESS ENTERPRISES, INC
06.2007 - 11.2017
- Supervised daily planning, coordination and administration for division operations.
- Controlled costs by streamlining operations and reducing waste.
- Established clear and consistent policies and procedures.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL1987
Skills
- Information Updates
- Contract Oversight
- Financial Analysis Software
- Revenue Generation
- Prospecting and Cold Calling
- Customer Service and Assistance
- Strategic Selling
- Client Relationship-Building
- Large Account Management
- Strategic Account Management
- Sales Tactics
- Effective Written and Verbal Communication
- Quarterly Reviews
- Sales Negotiation
- Site Visits
- Serve Customers
Timeline
Manager- Brokerage Strategic Accounts
Xpress Global Systems
06.2023 - Current
Regional Sales Manager-Strategic Accounts
Xpress Global Systems
03.2022 - 06.2023
Director of Sales - North Georgia
Xpress Global Systems
05.2021 - 03.2022
Manager of Logistics /Brokerage Manager
Xpress Global Systems
11.2018 - 05.2021
Broker Associate
KCH Transportation
01.2018 - 10.2018
LTL Division Manager
US XPRESS ENTERPRISES, INC
06.2007 - 11.2017
High School Diploma -
Riverdale High School
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