Tamyia Williams
Atlanta
Summary
Adaptable hospitality specialist with a solid track record in customer service and team collaboration. Excels in multitasking and time management and consistently ensures exceptional experiences for clients. Engages with the team and brings a light energy to the workplace, while maintaining a good work ethic.
Overview
3
3
years of professional experience
Work History
Server
Fox Brothers BBQ
Atlanta
09.2021 - 03.2023
- Delivered exceptional customer service in fast-paced environment, contributing to positive dining experiences.
- Addressed customer inquiries and complaints, fostering a welcoming atmosphere and ensuring satisfaction.
- Trained new team members on menu items and service protocols, enhancing team readiness and customer satisfaction.
- Operated POS systems to send out orders and handle payments.
Appointment Setter
T&D Home Repairs
Duluth
06.2020 - 08.2021
- Scheduled appointments for home repair consultations with clients.
- Provided detailed information on services and pricing to potential customers.
- Responded to emails and phone calls from customers regarding appointments.
- Managed communication between clients and the team efficiently.
- Maintained organized records of client interactions. of client contacts and appointment history.
- Maintained a positive attitude while dealing with difficult situations.
Education
High School Diploma -
Georgia State University
Atlanta, GASkills
- Adaptability
- Computer literacy
- Strong work ethic
- Time management
- Record management
- Team collaboration
- Multitasking
- Appointment scheduling
- Customer service
- POS
- Training staff
Timeline
Server
Fox Brothers BBQ
09.2021 - 03.2023
Appointment Setter
T&D Home Repairs
06.2020 - 08.2021
High School Diploma -
Georgia State University