Tanasia Gow
Augusta
Summary
Dynamic Leasing Manager with a proven track record at Richmond Summit Apartments, excelling in performance optimization strategies and fostering strong tenant relationships. Skilled in generating detailed leasing reports and adept at conflict resolution, I consistently enhance team collaboration and maintain high closing ratios, ensuring exceptional service and tenant satisfaction.
Overview
5
5
years of professional experience
Work History
Leasing Manager
Richmond Summit Apartments
10.2024 - Current
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Created and submitted daily reports on leasing activities.
- Collected, completed, and processed lease applications.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Manager
The Hendrix Apartments
02.2024 - 10.2024
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Leasing Assistant
Falcon Crest Apartments
01.2020 - 12.2023
- Verified tenant incomes and other information before accepting lease applications.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
Education
High School Diploma -
Westside Highschool
Augusta, Ga06-2018
Skills
- Leasing reports
- Performance optimization strategies
- Department planning
- Maintaining closing ratios
Timeline
Leasing Manager
Richmond Summit Apartments
10.2024 - Current
Leasing Manager
The Hendrix Apartments
02.2024 - 10.2024
Leasing Assistant
Falcon Crest Apartments
01.2020 - 12.2023
High School Diploma -
Westside Highschool
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