Tanaysa Ballard
Douglasville
Summary
Solution-oriented Manufacturing Specialist with 13 years of experience. Committed to worker and workplace safety and cutting costs without sacrificing quality. Successful in problem-solving and critical thinking in times of stress. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Support Warehouse Process Lead
Stitch Fix
09.2020 - Current
- Oversee the building's financial operations, invoices/ accounts payable using Oracle applications while recommending best practices.
- Leads and manages tasks for a team of up to 30 that impacts the operational effectiveness of departmental goals.
- Provides coaching to team member's ongoing development and growth.
- Accurately budget the building's expenses and manage inventory control.
- Coordinates scheduling and events for individuals and groups.
Sales Teammate
Firestone Complete Auto Care, BRO
09.2019 - 08.2020
- Drove team revenue totals by bringing in top sales numbers.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Collaborated with cross-functional teams to identify and address customer needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Package Handler
FedEx
07.2017 - 09.2019
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Built strong relationships with customers and vendors through excellent customer service.
- Maintained clean, orderly work environment free of hazards.
Centralized Trainer
Publix
09.2015 - 08.2017
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
Education
Bachelor of Science - Mental Health Services
Southern New Hampshire University
Hooksett, NH05.2019
Skills
- Accurate Recordkeeping
- Business Operations
- Leadership
- Professional Relationships
- Bookkeeping Procedures
- Daily Logs
- Operational Efficiency
- Constructive Feedback
- Job Assignments
- Accounts Payable and Accounts Receivable
- Financial Transactions
- Team Meetings
- Corrective Actions
- Company Safety Policies
Timeline
Support Warehouse Process Lead
Stitch Fix
09.2020 - Current
Sales Teammate
Firestone Complete Auto Care, BRO
09.2019 - 08.2020
Package Handler
FedEx
07.2017 - 09.2019
Centralized Trainer
Publix
09.2015 - 08.2017
Bachelor of Science - Mental Health Services
Southern New Hampshire University
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